La Joie Luyeye
Fort Worth
Summary
Dedicated Customer Service Representative experienced in fast-paced environments. Contributed to operational success by establishing rapport with clients and ensuring positive interactions. Focused on driving customer satisfaction through effective communication and strong multitasking abilities.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Customer Service Representative
Dominos Pizza Inc.
Saginaw
05.2026 - 07.2026
- Resolved customer complaints quickly and effectively to ensure satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with orders and inquiries using point-of-sale systems.
- Provided product knowledge to customers for informed purchasing decisions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Trained new staff on customer service protocols and operational procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Service Champion
Taco Bell
Saginaw
01.2024 - 03.2026
- Delivered exceptional customer service, ensuring satisfaction and loyalty through effective communication.
- Resolved customer complaints efficiently, demonstrating problem-solving skills and empathy.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Collaborated with team members to streamline workflow during peak hours, reducing wait times and improving customer experience.
- Resolved customer complaints efficiently, enhancing customer loyalty through effective problem-solving and empathetic communication.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Greeted customers, answered questions and took orders.
- Processed orders and addressed customer concerns promptly, contributing to higher levels of customer satisfaction.
- Assisted in training new team members on operational procedures.
- Welcomed customers at the entrance, creating a friendly atmosphere., answered questions and took orders.
- Restocked supplies and alerted management when inventory items were low.
- Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
Crew member
Auntie Anne's
Hurst
02.2023 - 12.2023
- Dedicated crew member with extensive experience in fast-paced food service environments.
- Skilled in efficiently handling customer orders and ensuring timely delivery of products.
- Assisted customers with orders and provided exceptional service.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Operated cash register and processed customer transactions accurately.
- Maintained cleanliness and organization of workstations and dining areas.
- Prepared fresh pretzels according to company recipes and standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Eagle Mountain High School
Fort Worth, TX, TX 08.2026 - 07.2026
Skills
- Customer focus
- Service excellence
- Client support
- Customer engagement
- Order processing
- Transaction processing
- POS experience
- POS usage
- Quality assurance
- Food safety
- Multitasking
- Adaptability
- Teamwork
- Team collaboration
- Communication
- Relationship management
- Conflict resolution
- Relationship management
- Customer engagement
Certification
Food Handler: Texas
Languages
- English — Native
- Spanish — Intermediate
- Lingala — Native
Timeline
Eagle Mountain High School
08.2026 - 07.2026
Customer Service Representative
Dominos Pizza Inc.
05.2026 - 07.2026
Service Champion
Taco Bell
01.2024 - 03.2026
Crew member
Auntie Anne's
02.2023 - 12.2023