Tyler Reynolds
Havana,IL
Summary
Field service engine technician specializing in Cummins diesel diagnostics, fuel system repair, and preventive maintenance. Strong troubleshooting and problem-solving skills for accurate fault isolation. Reliable customer support focused on efficient service delivery.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Field Service Engine Technician
Cummins Inc.
Normal, Illinois
07.2011 - Current
- Diagnosed Cummins diesel engine faults using service manuals and test equipment.
- Performed preventive maintenance following Cummins service procedures and safety rules.
- Resolved customer complaints related to engine performance, ensuring client satisfaction.
- Read job orders and observed and listened to vehicles in operation to determine malfunctions and plan work procedures.
- Teamed with colleagues to resolve complex issues, leveraging collective expertise for client success.
- Communicate with customers thoroughly to build and maintain relationships.
Education
High School Diploma -
Olympia High School
Stanford, IL05-2011
Skills
- Engine diagnostics
- Fuel systems
- Troubleshooting techniques
- Engine repairs
- Problem solving
- Team collaboration
- Customer relations
Certification
- Multiple product certifications from Cummins
Timeline
Field Service Engine Technician
Cummins Inc.
07.2011 - Current
High School Diploma -
Olympia High School