Tyler Riggan

• Developed individualized training plans for each horse based on experience level and needs.
• Evaluated potential new horses for purchase or lease by assessing their temperament, conformation, and soundness.
• Maintained accurate records of horse health history, vaccinations, feedings schedules, medications administered.
• Provided daily care and grooming of horses, including brushing, bathing, clipping, and hoof cleaning.
• Exercised horses regularly using various methods such as lunging, trail riding, cross-country jumping courses.
• Created detailed reports summarizing performance results from competitions or other activities.

• Provided guidance and support to staff regarding customer inquiries or complaints.
• Managed daily operations including scheduling classes, trainings, events; booking appointments; and handling payments.
• Organized and managed staff of personal trainers, yoga instructors, and receptionists.
• Analyzed data from surveys sent out after classes, trainings, events to improve services offered at the gym.
• Maintained financial records such as income and expenses, payroll, and taxes.
• Developed and implemented a comprehensive marketing plan for the gym to attract new members.
• Organized special events such as fitness competitions or charity fundraisers at the gym.
• Monitored membership levels on a monthly basis to assess customer loyalty and trends in usage.
• Designed workout programs tailored specifically for each member's needs.
• Resolved customer complaints in a timely manner while maintaining positive relationships with patrons.

Promoted new products or services Verizon offered; trained newer employees on Verizon's Point Of Sale system; resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.

• Provided technical advice on product usage and troubleshooting.
• Identified customer needs and provided tailored solutions to meet them.
• Documented customer interactions, outcomes, and feedback for future reference.
• Assisted customers in selecting the most suitable products for their requirements.
• Maintained up-to-date knowledge of product features, pricing plans, warranties.