Excel
Tyler Rivera
Social Worker
Jamestown,NY
Summary
Honest and confident critical thinker with a Bachelor's degree in Psychology, adept at formulating quick and logical solutions when needed. Remains calm even in emergency situations, applying psychological principles to manage stress effectively. Likable and cooperative team player who fosters positive relationships and collaboration. Possesses strong problem-solving skills and the ability to think critically under pressure. Seeking to leverage education and interpersonal skills in a professional environment that values teamwork and innovation.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Service Coordinator
The Resource Center
04.2024 - 05.2024
- Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
- Delivered on-demand support to staff during periods of low work volume, ensuring immediate assistance with various tasks.
- Created comprehensive manuscripts outlining special needs and services for individuals under my supervision, translating unclear documentation into legible and accurate records.
- Documented, updated, and removed outdated resources while evaluating potential services based on client needs and protocols established by The Resource Center.
Patrick's Enchanted Smoke Shop
Matthew R.
01.2019 - 01.2024
- Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
- Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
- Enhanced customer satisfaction by maintaining professionalism and timely communication during pickups and deliveries.
- Implemented loss prevention measures, reducing shrinkage and maintaining accurate inventory records.
- Aided in loss prevention efforts by monitoring store activities and reporting suspicious behavior.
Striders
Anna G.
08.2022 - 09.2022
- Provided tutoring and supervision services for Striders, managing 1 to 2 hours of tutoring within a 3-hour session.
- Assisted with language transition programs for Love Fantastic Kids, helping children move from Spanish to English.
- Utilized free time to select and return books daily from the library for children's use, ensuring a continuous supply of reading materials throughout the week (Monday to Friday).
- Delivered high school-level education to staff exhibiting unethical or inappropriate behavior, guiding them in managing interactions with children to prevent conflicts.
Education
Bachelor of Arts - Psychology
SUNY Empire State College
Saratoga Springs, NY 09.2020 - 06.2022
Associate of Science - Liberal Arts And Sciences
Jamestown Community College
Jamestown, NY 09.2014 - 06.2018
Skills
Child Development
Family therapy
Substance Abuse Counseling
Adolescent psychology
Adult psychology
Suicide Prevention
Clinical interviewing
Teamwork and Collaboration
Software
Microsoft Word
Power Point
Clip Studio
Certification
Mandated Reporter Certificate
Timeline
Service Coordinator
The Resource Center
04.2024 - 05.2024
Striders
Anna G.
08.2022 - 09.2022
Mandated Reporter Certificate
08-2022
Bachelor of Arts - Psychology
SUNY Empire State College
09.2020 - 06.2022
Patrick's Enchanted Smoke Shop
Matthew R.
01.2019 - 01.2024
Associate of Science - Liberal Arts And Sciences
Jamestown Community College
09.2014 - 06.2018
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