Tyler Rolchigo

• Oversaw daily restaurant operations, ensuring efficient service and exceptional guest experiences.
• Trained and mentored junior servers, enhancing team performance and customer satisfaction.
• Developed and implemented new service protocols to streamline workflow and improve efficiency.
• Managed inventory levels, reducing waste through effective ordering and stock rotation processes.
• Coordinated large events, collaborating with kitchen staff to ensure timely meal delivery and presentation.
• Resolved customer complaints promptly, fostering positive relationships and repeat business.
• Assisted in menu planning discussions, providing feedback based on guest preferences and seasonal trends.
• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
• Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
• Assisted in the hiring and onboarding process for new servers, sharing valuable insights to help build a strong team.
• Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
• Coordinated large group reservations, working closely with event planners to ensure seamless execution of special occasions.
• Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
• Developed strong relationships with guests, fostering loyalty and repeat business.
• Built and maintained those personal relationships with many high end clients in the area

• Delivered exceptional customer service in fast-paced dining environment.
• Collaborated with kitchen staff to ensure timely food preparation and delivery.
• Maintained cleanliness and organization of dining areas, enhancing guest experience.
• Trained new team members on menu offerings and service standards.
• Resolved customer complaints efficiently, fostering positive guest relationships.
• Mentored junior servers, promoting teamwork and high service standards across shifts.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.

Waiter at a fine dining Italian restaurant. Always a team player as i was the youngest but quickly one of the most reliable at helping my team and co workers achieve success night in and out.

• Suggested appropriate food and drink pairings to increase per-ticket sales.
• Bussed and reset tables to keep dining room and work areas clean.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Lead Waiter as well as Restaurant Manager of Krave Restaurant in Tequesta, Fl. I Helped create a fine dining atmosphere at one of the most successful restaurants in the city at the time. My extensive knowledge of the food menu and wine list ensured customers of having the best evening possible as well as being an outlet for other team members to trust. I also maintained and was responsible for all wine/beer inventory weekly.

• Cultivated warm relationships with regular customers.
• Asked customers for feedback, solved problems, provided additional items and accommodations throughout meal.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.

Additionally i work late nights to early mornings as a Recording Engineer in Sunrise, Fl as a form a side gig and passion project. Formally signed with Universal Studios as a teenager my love for creating and helping others create their musical visions has always been a passion of mine. I always maintain a safe comfortable environment for all my clients to have the most enjoyable but productive sessions. Im also a skilled writer of music and have credits on multiple songs. I use these skills to pair with artists that are trying to create the best version possible of their creations as a team. With over 60 different artist I've recorded in the 3 years of me working I've gained production credits on more then 100+ records.

• Trained production team on protocols to optimize production.
• Designed and conducted trials to determine equipment and machine performance capabilities.
• Supervised entire production process and prepared proper documentation for dispatch.