Tyler Rylee
COATESVILLE,PA
Summary
Results-driven professional in boom truck operation and freight coordination, ensuring safe delivery of building materials. Managed delivery schedules, resolved customer service issues, and ensured compliance with DOT regulations. Led a team of drivers, enhancing communication between sales and delivery teams to improve service delivery. Expertise in load securement, inventory control, and safety protocols supports efficient operations in high-pressure environments.
Overview
5
5
years of professional experience
Work History
CDL Boom Truck Operator
ABC Supply
Exton, Pennsylvania
08.2021 - Current
- Operated boom truck to deliver ABC Supply building materials safely.
- Loaded and unloaded roofing, siding, and roofing accessories at customer sites.
- Inspected boom truck, hydraulic controls, and safety equipment before dispatch.
Delivery Service Manager
ABC Supply
Lancaster, Pennsylvania
01.2025 - 01.2026
- Coordinated delivery schedules across building supply branches and transportation teams.
- Managed customer service issues for roofing, siding, and other jobsite orders.
- Tracked shipment status through dispatch, routing, and delivery systems.
- Managed 4 drivers. (3 cranes 1 flatbed)
- Keep all trucks and forklifts up to date on OSHA and DOT regulations.
- Ensure all trucks/lifts/cranes/piggy backs are current in state and preventative maintenance schedules.
- Reviewed service delays and updated branch teams on delivery changes.
- Guided drivers, coordinators, and warehouse staff on daily service priorities.
- Monitored order accuracy for construction materials and special delivery requests.
- Resolved freight exceptions with carriers, customers, and internal operations teams.
- Improved communication between sales, branch, and delivery teams.
- Analyzed customer feedback surveys results to identify opportunities for improvement.
- Managed service delivery expectations.
Yard Forman
ABC Supply
Lancaster, Pennsylvania
01.2025 - 01.2026
- Ensure yard is clean, organized and ready for the next day.
- Keep tabs on all incoming and outgoing freight.
- Manage yard personnel.
- Set up and change when needed yard operations and organization
Inside Sales Representative
ABC Supply
Lancaster, Pennsylvania
01.2025 - 01.2026
- Managed contractor orders for ABC Supply branch customers by phone and email
- Answered customer questions about availability, pricing, and delivery timelines
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Delivered superior customer support to improve account retention rate.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Prepared product quotes for roofing, siding, and building material requests
- Supported walk-in contractors with product selection and order changes
- Processed will-call orders and coordinated pickup schedules with warehouse staff
- Followed up on pending orders and inquiries in a timely manner.
- Provided customers with product information, pricing and availability.
- Entered purchase orders and maintained accurate customer account information
- Worked in conjunction with outside sales representative to maintain and grow product sales.
Warehouse Worker
ABC Supply
Exton, Pennsylvania
08.2021 - 01.2025
- Loaded and unloaded roofing, siding, and building material shipments at ABC Supply warehouse.
- Picked orders in warehouse for accurate fulfillment.
- Inspected incoming freight for damage, shortages, and shipment accuracy.
- Operated forklifts, pallet jacks, and hoists to move heavy inventory safely.
- Staged materials for delivery trucks and customer pickup orders.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assisted team members with loading, inventory checks, and daily warehouse tasks.
- Organized stock areas to support ABC Supply product storage and retrieval.
- Followed safety procedures while handling materials and maintaining clean workspaces.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
Education
Octorara High School
Atglen, PASkills
- Inventory control
- CDL B
- CCO Articulating Boom crane certification
- Hydraulic controls
- Pre-trip inspection
- DOT compliance
- Load securement
- Safety awareness
- Delivery routing
- Freight coordination
- Route planning
- Load control
- Weight distribution
- Stability management
- Rigging techniques
- Forklift operation
- Heavy lifting
- Job site assessment
- Equipment inspection
- Load calculation
- Safe load handling
- Truck loading
- Packaging techniques
- Inventory control
- Order fulfillment
- Record keeping
- Transport logistics
- Box truck
- Problem solving
- Team leadership
- Attention to detail
- Communication skills
- Defensive driving
- Emergency procedures
- Adherence to regulations
- Transport logistics
- Box truck
- Inventory
Additional information
With everything being said, I am a fast learner, able to learn on the fly under high pressure situations. I have no problem learning a new task to better myself and my employer. As stated I have done a lot of jobs under 1 title and the saying that’s not my job just doesn’t work for me! I will go above and beyond for a good company to make a career, I’m not looking to be the guy that floats through and gets a paycheck. If you’re going to do something do it right the first time is the mindset.
Timeline
Delivery Service Manager
ABC Supply
01.2025 - 01.2026
Yard Forman
ABC Supply
01.2025 - 01.2026
Inside Sales Representative
ABC Supply
01.2025 - 01.2026
CDL Boom Truck Operator
ABC Supply
08.2021 - Current
Warehouse Worker
ABC Supply
08.2021 - 01.2025
Octorara High School