I was employed as a Tech Associate with the Staples the Office Super Store in Pikesville from June 2022 to March 2023. The position required a broad knowledge of computers, peripherals, and software in order to help customers find the best solution to their tech issues and troubleshoot issues with their existing technology. I'm enthusiastic about helping others and do my best to make sure anyone I come across is happy with their service.
Hi, I’m
Tyler Samuels
Baltimore,MD
Summary
Overview
1
year of professional experience
Work History
Staples The Office Super StorePikesville, MD
Easy Tech Associate - On-Site Technician
05.2022 - 02.2023
Job overview
- Assisted customers with technology purchases
- Completed in-store computer repair
- Provided over the phone support, for computer repair, computer setup/installation, network troubleshooting, network installation, printer troubleshooting, and installation
Education
The Community College of Baltimore CountyCatonsville, MD
Associate of Science from Computer Science
2023
University Overview
Phillips Exeter AcademyExeter, NH
High School Diploma
2018
University Overview
Skills
- Computer Repair
- Software Installation
- Computer diagnostics
- Data Transfer
- Operating System Installation
- Virus Removal
- Microsoft Office
- Technology Tutorials
- Sales
- Telephone Support
- Customer Service
Timeline
Easy Tech Associate - On-Site Technician
Staples The Office Super Store
05.2022 - 02.2023
The Community College of Baltimore County
Associate of Science from Computer Science
Phillips Exeter Academy
High School Diploma
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