HAJI REED
General Manager
Springfield,MA
Summary
Creative Marketing Manager with expertise in both online and direct mail marketing campaigns and strategy. Solid understanding of digital marketing and website analytics. Recognized for quickly understanding customer needs and consistently delivering timely and cost-effective solutions.
Overview
22
22
years of professional experience
3
3
year of post-secondary education
Work History
GENERAL MANAGER/Small Business Sales Consultant
Staples Super Store
Sturbridge, MA
08.2019 - Current
- Managed over 50 customer calls per day and increased sales by 10%.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability
- Utilized enterprise risk management software to improve operational insight and planning
- Evaluated suppliers to maintain cost controls and improve operations
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
Store Manager Trainer/Store Manager Trainer/Store Manager Trainer/Pharmacy Operations Manager
Walgreens Boots Alliance
Boston, MA
05.2012 - 05.2019
- Performed variety of management functions including, inventory management, protecting company's assets, merchandising integrity, overall facility cleanliness and maintenance and completing HR responsibilities
- Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
Store Manager of Operations
WALGREENS, Walgreens Drug Store
Boston, MA
09.2008 - 09.2012
- Increased sales by 70% with special displays and promotions
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
Executive Assistant Manager
Walgreen's Pharmacy
Springfield, MA
01.2004 - 08.2008
- Managed 25 employees with continuous coaching and mentoring
- Screened calls and emails and responded accordingly to support executive correspondence
Assistant Manager
Walgreen's Pharmacy
Colorado Springs, CO
04.2003 - 07.2004
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Cashier Team Lead
Walgreens
Colorado Springs, CO
05.2001 - 11.2003
- Interpreted and enforced operating instructions, procedures and safety rules.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff
Education
BACHELOR OF ARTS (B.A - CHEMISTRY
Springfield Technical Community College
Springfield, MASeton Hall University
South Orange, NJ 05.2002 - 09.2003
Skills
Business consultant
undefinedTimeline
GENERAL MANAGER/Small Business Sales Consultant
Staples Super Store
08.2019 - Current
Store Manager Trainer/Store Manager Trainer/Store Manager Trainer/Pharmacy Operations Manager
Walgreens Boots Alliance
05.2012 - 05.2019
Store Manager of Operations
WALGREENS, Walgreens Drug Store
09.2008 - 09.2012
Executive Assistant Manager
Walgreen's Pharmacy
01.2004 - 08.2008
Assistant Manager
Walgreen's Pharmacy
04.2003 - 07.2004
Seton Hall University
05.2002 - 09.2003
Cashier Team Lead
Walgreens
05.2001 - 11.2003
BACHELOR OF ARTS (B.A - CHEMISTRY
Springfield Technical Community College
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