Tyler Santaniello
Essex Junction,VT
Summary
Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Barback
Drink
Burlington, VT
03.2021 - Current
- Restocked ice, condiments
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
- Replaced empty kegs and soda syrups
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
- Delivered food to customers at bars and tables.
Supervisor
Grazers Restaurant
Winooski, VT
04.2023 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, and resolved issues
- Achieved results by working with staff to meet established targets.
- Monitored workflow to improve employee time management and increase productivity.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Completed store opening and closing procedures and balanced tills.
Host
Chili's Restaurant
Williston, VT
08.2018 - 12.2020
- Monitored seating area and checked restrooms regularly to keep spotless
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Assisted managers with quickly resolving service- and food-related issues
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Lifeguard
Maple Street Pool
Essex
06.2016 - 08.2018
- Monitored safety of guests in and around the swimming pool
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
- Attentively monitored swimmers to identify distress
- Prevented falls near and into the pool by calmly reminding patrons to exercise caution around edges.
Education
High School Diploma -
Essex High School
Essex Junction, VT01-2021
Accounting -
Saint Michael's College
Colchester, VT01-2025
Skills
- Hardworking
- Fast Learner
- Communication
- Active listening
- Problem Solving
- Staff Management
- Cash Register Operation
- Team Collaboration
Timeline
Supervisor
Grazers Restaurant
04.2023 - 08.2023
Barback
Drink
03.2021 - Current
Host
Chili's Restaurant
08.2018 - 12.2020
Lifeguard
Maple Street Pool
06.2016 - 08.2018
High School Diploma -
Essex High School
Accounting -
Saint Michael's College
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