Tyler Scott
Independent Adjuster
Baton Rouge,LA
Summary
Experienced insurance professional with (3-4) year career assessing properties, determining liabilities and negotiating settlements. Detail-oriented, observant, knowledgeable with excellent interpersonal, and documentation skills. Efficiently handle high case volumes with accuracy and care. Efficient at obtaining information, performing safety and standard measurements, and summarizing retained data. Skilled multitasker, and methodical problem solver. Accustomed with various software, hardware, and adaptable learner skills.
Overview
6
6
years of professional experience
Work History
Construction Analyst
Hunts, Guillot and Associates
Baton Rouge, LA
04.2023 - Current
- Inspected properties that were damage from Hurricane IDA, during FEMA Appeal.
- Estimated for weather related damages utilizing Xactimate estimating software.
- Created drawings and plans using CAD software.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prepared reports and other documents for engineers.
- Worked collaboratively with contractors and engineers to ensure compliance with plans and specifications.
Property Field Adjuster
Alacrity Solutions
Shreveport, LA
06.2023 - 07.2023
- Worked Liberty Mutual and Safeco carriers.
- Utilized Claims Connect and Symbility.
- Investigated and analyzed requirements to improve timeliness of reports to customers.
- Investigated properties, classified damages and created estimates outlining repair costs.
- Coordinated emergency repair, cleaning companies and contractors to optimize customer claim handling.
Field Adjuster
Alacrity Solutions
Warren, PA
03.2023 - 04.2023
- Worked wind/hail claims for carriers Liberty Mutual and SafeCo.
- Utilized Symbility and Claims Connect
- Inspected residential properties only, wrote complete estimates, and settled with insured.
- Documented and communicated claim activity to clients.
- Traveled to customer sites to evaluate fallen trees, leaking roofs and other issues to create accurate cost estimations.
- Coordinated emergency repair, cleaning companies and contractors to optimize customer claim handling.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Investigated properties, classified damages and created estimates outlining repair costs.
Desk Flex Adjuster
Wardlaw Claims Service
Waco, TX
03.2023 - 03.2023
- Worked in office as a desk flex adjuster. Worked full file and as a supplement adjuster.
- Utilized CC, Symbility, Lumen, and Navigator.
- Verified details with policyholders and requested additional information.
- Negotiated and settled claims according to information presented through reports, research and data verification.
- Worked hand and hand with field adjusters including staff and IA.
- Issued pay
- Sent out full denial , partial denial, and below deductible letters.
Field Adjuster
Olympia Claim Service
Baton Rouge, LA
02.2023 - 02.2023
- Worked daily claims in Louisiana.
- Inspected residential properties only, created estimate utilizing Symbility, and Claims Connect.
Field Adjuster
Alacrity Solutions
Windham Center, ME
12.2022 - 01.2023
- Worked in Maine for snowstorm , for carriers AMIG, SafeCo, and Liberty Mutual.
- Investigated weather related losses such as fire, soot, wind felled trees, tornadoes and freeze claims. Inspected damages in field, spoke with policy holder regarding policy, deductible, and explained potential below deductible loss to insured. Worked hand and hand with contractors regarding supplement and revised estimates. Settled claims with insured. Utilized symbility estimating software.
- Utilized software claims connect and symbility.
Commercial Field Adjuster
DDA Insurance
Tampa, FL
12.2022 - 12.2022
- Worked commercial claims during hurricane Ian.
- Documented damages using Xactimate and Xactanalysis estimating software. Job duties included documentation of commercial properties including town homes, apartment units, and attached garages. Inspected tile, laminate roofs, and all elevations of property. Wrote estimate if needed, to provided total dollar amount.
Field Adjuster
Acorn Claims
Port Charlotte, FL
10.2022 - 11.2022
- Worked cat claims in Port Charlotte, Florida, during hurricane Ian.
- Verified details with policyholders and requested additional information.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Communicated with PA's regarding estimates.
- Utilized claims connect and symbility estimating software.
Field Adjuster
Eberls Claim Service
Tampa, FL
10.2022 - 10.2022
- Worked CAT claims during Hurricane Ian. Dealt with severity 1 and 2 claims. Damages consisted of structural and elevation damages along due to cat 4 winds. Inspected properties from roof to bottom. Spoke with policyholders breaking down policy. Documented damages using Xactanalysis and claims connect. Symbility and Xactimate was used to gather estimate dollar amount.
Field Adjuster
Alacrity Solutions
Baton Rouge, LA
09.2022 - 10.2022
- Worked daily claims in Louisiana such as hail, wind, and water claims. Inspected property such as two-story steep, and 1 story single dwelling homes. Wrote estimate using Symbility estimating software. Provided insured with documented coverage and settled with insured.
Senior Claims Representative
Farmers Exchange Group
Baton Rouge, LA
03.2022 - 08.2022
- Investigated problems related to claiming damages in home state Louisiana. Worked claims such as hail, wind, accidental, non-weather, fallen objects, subrogation, theft, lightning, and water claims. Worked claims from beginning to end. Starting claims with sending out letters such as acknowledgment letters, or state statutory letters. Spoke with insured breaking down policies such as Homeowners, Condos, Renters, Surplus, Exclusions, and Policy Limits. Conducted desk adjustments and onsite field inspections utilizing Xact X1, provided virtual inspections through ClaimsXperience as well. Well-rounded experience with ALE, and mitigation/remediation process. Issued out payment, partial denials, full denial, risk reports, and holdback letters.
Field Adjuster
Compass Adjusting & Repairs
Baton Rouge, LA
12.2021 - 03.2023
- Provided field inspections on a daily claims’ basis for Liberty Mutual. Worked daily customer service of speaking with insured regarding process of claim. Handle claims such as hail, wind, contents only, accidental, non-weather, subrogation, theft, lightning, and water claims. Wrote estimate from beginning to end, supplemental, and revision of estimates.
- Utilized Xactimate estimating software.
Desk Adjuster (WCCS)
Sedgwick Claims Management
Baton Rouge, LA
10.2021 - 12.2021
- Work remotely from desk for State Farm completing hurricane IDA claims and proximity that was received to mainly east coast states. Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
- Created and sent out letters such as below deductible, partial, and full denials letters.
- Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Analyzed information gathered by investigations and reported findings and recommendations.
- Uploaded documentation and reports to corporate database system using ECS to facilitate smooth claims processing.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
- Worked with underwriting on loss reserves and risk assessment and coordinated field reviews.
Desk Adjuster
Littleton Group
08.2021 - 10.2021
- Total Loss Rep for Progressive Insurance, worked in office, determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records. Reviewed police reports, medical treatment records, medical bills, and physical property damage to determine extent of liability. Drafted statement of loss to summarize damages, payments, and underlying policy coverage. Made outbound call to banks, financing companies requesting payoffs, worked hand with auto field adjusters setting up appraisals, and auto shop repairs. Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
- Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Reviewed police reports, medical treatment records, medical bills and physical property damage to determine extent of liability.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
Property Field Adjuster
Alacrity Solutions
02.2021 - 08.2021
- Worked as field adjuster starting Feb. 18, 2021 during freeze. Worked with carriers Liberty Mutual and SafeCo.
- Inspecting, scoping, and investigating water claims.
- Spoke with insured, explaining policies, and reviewing and the settlement of estimates.
- Wrote estimates using Xactimate x1 version.
- Utilized Xactanalysis.
- Closed Large losses.
- Utilized equipment such as tape measure, laser measurer, ladder, and water moisture readers.
- Inspected property for hail/wind as well.
- Utilized ladder to access roof while using proper equipment such as shingle gauges metal gauges, pitch gauges, cougar paws, and chalk to scope roofs properly.
- Verified details with policyholders and requested additional information.
- Investigated and analyzed requirements to improve timeliness of reports to customers.
- Documented and communicated claim activity to clients.
VCA/Auto Appraiser
CarMax
01.2021 - 02.2021
- Conducted accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for a Buyer’s analysis.
- Performed accurate optioning of customer appraisals and vehicles in inventory.
- Captured quality and timely photographs of inventory as well.
Property Field Adjuster
Choice Solutions
11.2020 - 12.2021
- Worked daily claims in Louisiana scoping personal property.
- Inspected homes, analyzed data and inserted into estimate on Xactimate.
- Climbed roof, using ladder, inspected using tools such as tape measure, laser measure, shingle gauge, and roof pitch.
Property Field Adjuster
Wardlaw Claims Services
08.2020 - 10.2020
- Work with State Farm as Field property adjuster in Lake Charles area, during hurricane Laura and Delta. Inspected homes for damage, collected data to put in Xactimate, wrote full estimates, and settled claims. Also settled large loss claims as well.
- Verified details with policyholders and requested additional information.
- Created or updated records with new files or information.
- Assessed damage to properties.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Uploaded documentation and reports to corporate database system using ECS to facilitate smooth claims processing.
Petroleum Inspector
Coastal Gulf & International Inc
12.2017 - 08.2020
- Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
- Inspected equipment and maintenance records to verify conformance with safety and operational standards.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Completed accurate measurements of petroleum products with rulers, calipers, gauges and micrometers and documented findings in official records.
Education
High School Diploma -
Belaire High School
Baton Rouge, LA05.2013
Some College (No Degree) - Environmental Science
Baton Rouge Community College
Baton Rouge, LASkills
- IC3 Certified- Basic knowledge of computer hardware, and programs
- All-Lines Adjuster
- Desk Adjuster (2-3 years)
- Xactimate Experience (3-4years)
- ECS Experience (1-2 years)
- Licensed States: Louisiana, Connecticut,Delaware, Florida, Maine, New Hampshire, Rhode Island, South Carolina, Vermont, Wyoming, Mississippi,Texas, Minnesota,North Carolina, Oklahoma, Alabama
- State Farm Fire Certification/ State Farm Policy Certification
- Large Loss/Total Loss
- Auto Training Certification
- File Reviewer I Certification
- Worked claims such as: Wind, Snow , Water, Hail, Subrogation, Hurricane, Tornado, Fire, Daily, and Non- Weather claims
- Louisiana Citizens Certification
- TWIA
Timeline
Property Field Adjuster
Alacrity Solutions
06.2023 - 07.2023
Construction Analyst
Hunts, Guillot and Associates
04.2023 - Current
Field Adjuster
Alacrity Solutions
03.2023 - 04.2023
Desk Flex Adjuster
Wardlaw Claims Service
03.2023 - 03.2023
Field Adjuster
Olympia Claim Service
02.2023 - 02.2023
Field Adjuster
Alacrity Solutions
12.2022 - 01.2023
Commercial Field Adjuster
DDA Insurance
12.2022 - 12.2022
Field Adjuster
Acorn Claims
10.2022 - 11.2022
Field Adjuster
Eberls Claim Service
10.2022 - 10.2022
Field Adjuster
Alacrity Solutions
09.2022 - 10.2022
Senior Claims Representative
Farmers Exchange Group
03.2022 - 08.2022
Field Adjuster
Compass Adjusting & Repairs
12.2021 - 03.2023
Desk Adjuster (WCCS)
Sedgwick Claims Management
10.2021 - 12.2021
Desk Adjuster
Littleton Group
08.2021 - 10.2021
Property Field Adjuster
Alacrity Solutions
02.2021 - 08.2021
VCA/Auto Appraiser
CarMax
01.2021 - 02.2021
Property Field Adjuster
Choice Solutions
11.2020 - 12.2021
Property Field Adjuster
Wardlaw Claims Services
08.2020 - 10.2020
Petroleum Inspector
Coastal Gulf & International Inc
12.2017 - 08.2020
High School Diploma -
Belaire High School
Some College (No Degree) - Environmental Science
Baton Rouge Community College
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