Tyler Seales
Los Angeles,CA
Summary
Dynamic and detail-oriented professional with a strong work ethic and exceptional customer service skills, honed as an Event Hostess at Royal. Proven ability to enhance guest experiences through effective problem-solving and teamwork, while maintaining a professional appearance. Experienced in operating ground service equipment at Delta Airlines, ensuring safety and efficiency in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Event Hostess
N/a
06.2023 - 12.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the experience.
- Took Orders and answered customer questions, and informed of accurate wait times.
Ramp Agent
Delta Airlines LAX
12.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and Offloaded Baggage/Freight into Carts to get to customer as fast as possible.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
Education
High School Diploma -
Pete Knight Highschool
Palmdale, CA06-2023
Skills
- Problem-solving
- Customer service
- Guest relations
- Professional appearance
- Public speaking proficiency
- Promotional skills
- Menu design
- Strong organizational skills
- Strong work ethic
- Positive attitude
- Teamwork and collaboration
Timeline
Ramp Agent
Delta Airlines LAX
12.2023 - Current
Event Hostess
N/a
06.2023 - 12.2023
High School Diploma -
Pete Knight Highschool
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