Tyler Seever
Cybersecurity Professional
Rockton,IL
Summary
Dedicated and technically skilled IT professional with a robust background in help desk support, desktop support in healthcare environments, and systems administration in the manufacturing sector, seeking to leverage extensive experience and a keen interest in cybersecurity to transition into an IT Cybersecurity Specialist role. Proven ability in ensuring robust system performance, implementing security measures, and responding to a variety of technical challenges. Adept at diagnosing and resolving complex issues, with a strong focus on enhancing system security and integrity. Keen on applying advanced technical acumen and a problem-solving mindset to contribute effectively to a dynamic cybersecurity team.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
Work History
IT Support Specialist
Field Fastener
Machesney Park , IL
2023.07 - Current
- Monitored use of data files and regulated access to protect secure information
- Monitored confidential company data and mitigated hacking through network systems
updates
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues
- Assisted internal stakeholders in identifying issues and explained solutions to restore
service and functionality.
IT Systems Administrator
Welders Supply Company
Beloit , WI
2021.11 - 2023.06
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Oversaw IT activities to laptops, tablets and PDAs for corporate users.
Systems Administrator
Snak King
Freeport , IL
2021.03 - 2022.10
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Maintained current software licenses for computers and mobile devices.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
Desktop Support Technician II
Mercyhealth
Rockford , IL
2014.03 - 2021.02
- Collaborated with business partners and internal stakeholders to optimize scheduling of repair and upgrade jobs, minimizing resource availability disruptions.
- Obtained and evaluated information about new systems, peripherals and software technology.
- Purchased, setup and installed new computers.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
Bachelor of Science - Cloud Computing
Western Governors University
Salt Lake City, UT 2019.08 - Current
Associate of Arts - Computer And Information Sciences
Rock Valley College
Rockford 2016.08 - 2017.08
Skills
Active Listening
Certification
Certified Salesforce Associate
Timeline
IT Support Specialist
Field Fastener
2023.07 - Current
Certified Salesforce Associate
2022-09
IT Systems Administrator
Welders Supply Company
2021.11 - 2023.06
Systems Administrator
Snak King
2021.03 - 2022.10
CompTIA Secure Infrastructure Specialist
2020-12
ITIL v3
2020-01
Bachelor of Science - Cloud Computing
Western Governors University
2019.08 - Current
Associate of Arts - Computer And Information Sciences
Rock Valley College
2016.08 - 2017.08
Desktop Support Technician II
Mercyhealth
2014.03 - 2021.02
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