Tyler Seever
Cybersecurity Professional
Rockton,IL
Summary
Dedicated and technically skilled IT professional with a robust background in help desk support, desktop support in healthcare environments, and systems administration in the manufacturing sector, seeking to leverage extensive experience and a keen interest in cybersecurity to transition into an IT Cybersecurity Specialist role. Proven ability in ensuring robust system performance, implementing security measures, and responding to a variety of technical challenges. Adept at diagnosing and resolving complex issues, with a strong focus on enhancing system security and integrity. Keen on applying advanced technical acumen and a problem-solving mindset to contribute effectively to a dynamic cybersecurity team.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
Work History
IT Support Specialist
Field Fastener
Machesney Park, IL
07.2023 - Current
- Monitored use of data files and regulated access to protect secure information
- Monitored confidential company data and mitigated hacking through network systems
updates
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues
- Assisted internal stakeholders in identifying issues and explained solutions to restore
service and functionality.
IT Systems Administrator
Welders Supply Company
Beloit, WI
11.2021 - 06.2023
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Oversaw IT activities to laptops, tablets and PDAs for corporate users.
Systems Administrator
Snak King
Freeport , IL
03.2021 - 10.2022
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Maintained current software licenses for computers and mobile devices.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
Desktop Support Technician II
Mercyhealth
Rockford, IL
03.2014 - 02.2021
- Collaborated with business partners and internal stakeholders to optimize scheduling of repair and upgrade jobs, minimizing resource availability disruptions.
- Obtained and evaluated information about new systems, peripherals and software technology.
- Purchased, setup and installed new computers.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
Bachelor of Science - Cloud Computing
Western Governors University
Salt Lake City, UT 08.2019 - Current
Associate of Arts - Computer And Information Sciences
Rock Valley College
Rockford 08.2016 - 08.2017
Skills
Active Listening
Certification
Certified Salesforce Associate
Timeline
IT Support Specialist
Field Fastener
07.2023 - Current
Certified Salesforce Associate
09-2022
IT Systems Administrator
Welders Supply Company
11.2021 - 06.2023
Systems Administrator
Snak King
03.2021 - 10.2022
CompTIA Secure Infrastructure Specialist
12-2020
ITIL v3
01-2020
Bachelor of Science - Cloud Computing
Western Governors University
08.2019 - Current
Associate of Arts - Computer And Information Sciences
Rock Valley College
08.2016 - 08.2017
Desktop Support Technician II
Mercyhealth
03.2014 - 02.2021
Similar Profiles
Lantresse DayLantresse Day
Vender Management Inventory Representative (VMI Rep) at Field FastenerVender Management Inventory Representative (VMI Rep) at Field Fastener
Nicole EverrightNicole Everright
Administrative Assistant at Field Fastener, a Division of Derry EnterprisesAdministrative Assistant at Field Fastener, a Division of Derry Enterprises
Julianne OwensJulianne Owens
Purchasing Assistant at H&C Tools / Hewes Fastener DivisionPurchasing Assistant at H&C Tools / Hewes Fastener Division