Tyler Seraydarian
Las Vegas
Summary
Dynamic professional with a diverse background, including a critical role as a Nuclear Weapons Technician with the United States Air Force, where I ensured weapon readiness and upheld strict safety standards. Skilled in mechanical troubleshooting and renowned for exceptional time management, I excel in high-pressure environments, consistently exceeding service standards and fostering client relationships.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Support Services Group
06.2023 - Current
- Responded to customer requests for products, services, and company information.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Identified and resolved discrepancies and errors in customer accounts.
Nuclear Weapons Technician
United States Air Force
03.2018 - 11.2022
- Ensured weapon readiness through scheduling and preforming maintenance tasks.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Maintained professionalism and upheld a code of conduct during stressful scenarios
Apple Specialist
Get Marketing Inc.
01.2017 - 11.2017
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Concessions Cashier
Binghamton Rumble Ponies
04.2014 - 08.2016
- Consistently provided friendly service to promote better customer engagement.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Maintained clean, organized workspace according to operational standards.
- Monitored inventory and notified management of deficiencies or shortages.
Education
High School Diploma -
Vestal High School
Vestal, NY06-2016
Skills
- Tool management
- Mechanical troubleshooting
- Time management
- OSHA
- Safety awareness
- Equipment Repair
- Explosives handling
- Lockout and tagout procedures
Timeline
Customer Service Representative
Support Services Group
06.2023 - Current
Nuclear Weapons Technician
United States Air Force
03.2018 - 11.2022
Apple Specialist
Get Marketing Inc.
01.2017 - 11.2017
Concessions Cashier
Binghamton Rumble Ponies
04.2014 - 08.2016
High School Diploma -
Vestal High School
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