Tyler Shelton
Burkesville,KY
Summary
I am a very particular and detail oriented person. I like to make a list of problems that need to be done and check those problems off that list as quickly and efficiently as possible. I am a take-charge person, I like to treat every situation and work on things as if it is going in my own office or home. I am a team player and will do anything to get the job done and make the team as successful as possible. I like to assist others with little technological knowledge to achieve the task they need completed. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
19
19
years of professional experience
Work History
Coordinator
ElectriCom Inc.
Paoli, IN
10.2022 - Current
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Resolved customer complaints in a timely manner while upholding company standards.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Analyzed financial activities of department to share budgetary input with managers.
- Facilitated communication between different departments in order to resolve issues quickly.
- Monitored project progress and provided updates to stakeholders.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
District Network Administrator
Cumberland County Schools
Burkesville, KY
07.2015 - 10.2022
- Managing the network infrastructure of the school district.
- Manage, configure, purchase, and install switch stacks and core routers.
- Oversaw configuration, purchase, and installation of web, storage, and virtual servers.
- Provided technical support to staff and students for diverse computer issues in person, via remote desktop, Quick Assist.
- Manage, configure, and install wireless access points.
- Managed G Suite for Education as Assistant Global Admin.
- Supervised configuration and installation of staff and student workstations.
- Installation and purchase of new software, operating systems.
- Manage and oversee various projects, and upgrade all network infrastructure.
- Analyzed equipment performance records to determine need for repair or replacement.
- Performed data backup operations on a regular basis to ensure the security of critical information.
- Monitored network performance to determine adjustments needed.
- Worked closely with end users to solve problems related to hardware and software.
- Coordinated with vendors and company personnel to facilitate purchases.
Police Officer
City of Burkesville
Burkesville, KY
12.2010 - 06.2018
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
- Organized case documents and cataloged evidence collected on crimes.
- Successfully finished an intensive 18-week police officer training program.
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
Flight Operations Specialist
Kentucky Army National Guard
06.2006 - 08.2013
- Filing of flight plans with the FAA.
- Handled data management for aviation personnel and equipment.
- Conducted diligent oversight to guarantee the safety of flight operations.
- Maintained continuous in-flight radio contact to guarantee operational safety.
- Logistics of flights to different areas to ensure fuel needs and requirements are met if needed.
Education
Bachelor of Science - Computer Information Technology
University of The Cumberlands
Williamsburg, KY05.2021
Basic Police Officer Course -
Department of Criminal Justice Training
Richmond, KY07.2011
Undergraduate Studies - Criminal Justice
Campbellsville University
05.2008
Skills
- Attention To Detail
- Effective Problem Resolution
- Operational Efficiency
- Collaborative Team Member
- Supporting Colleagues
- Understanding of Technology Trends
- Client coordination
- Meeting coordination
- Project Support
- Presenting ideas and plans
Awards
- University of The Cumberland Magna Cum Laude
- Kentucky Governor's Awards for Impaired Driving
References
References available upon request.
Timeline
Coordinator
ElectriCom Inc.
10.2022 - Current
District Network Administrator
Cumberland County Schools
07.2015 - 10.2022
Police Officer
City of Burkesville
12.2010 - 06.2018
Flight Operations Specialist
Kentucky Army National Guard
06.2006 - 08.2013
Bachelor of Science - Computer Information Technology
University of The Cumberlands
Basic Police Officer Course -
Department of Criminal Justice Training
Undergraduate Studies - Criminal Justice
Campbellsville University
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