Tyler Simmons
Hyattsville,MD
Summary
Achieved successful project outcomes through expert management of cross-functional teams. Delivered innovative technical solutions that aligned with business objectives, resulting in enhanced system performance. Drove organizational growth by leading projects from conception to completion.
Overview
9
9
years of professional experience
Work History
FedEx Office
Associate
01.2025 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted in packing products for shipment. Supported printing tasks by operating equipment. Provided computer skills to maintain accurate records.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Customer Service Associate
Wawa
03.2021 - 08.2024
- Achieved a 20% increase in customer satisfaction through proactive service enhancements.
- Reduced response time by streamlining communication channels, improving client interactions.
- Enhanced service delivery by implementing innovative solutions, leading to higher customer loyalty.
Stocker
Walmart
11.2022 - 01.2023
- Oversaw stocking operations to optimize inventory management. Led customer service initiatives to improve client satisfaction. Managed sanitation protocols to uphold health standards.
Bread Associate
Panera Bread
03.2019 - 05.2021
- Assisted in maintaining sanitation standards across facilities. Supported inventory management processes to ensure availability of supplies. Provided customer service to enhance client satisfaction. Contributed to food production efforts to meet demand. Aided in consolidation activities to streamline operations. Facilitated training sessions for new staff members.
Sales Associate
Glamdolls Nail and Spa
03.2017 - 06.2019
- Assisted customers with inquiries and concerns. Maintained cleanliness and sanitation standards. Supported event coordination as a party hostess. Entered data accurately and efficiently. Guided new employees through training processes.
Education
Bachelor's degree - Biology
Clark Atlanta University
Atlanta, GAHigh school diploma - High school or equivalent
Thomas Stone High School
Maryland05.2020
Skills
- Facilitated effective communication among team members to enhance project outcomes Achieved high levels of team engagement through attentive listening and responsiveness Accelerated onboarding processes to improve team integration and performance
Timeline
FedEx Office
Associate
01.2025 - 10.2025
Stocker
Walmart
11.2022 - 01.2023
Customer Service Associate
Wawa
03.2021 - 08.2024
Bread Associate
Panera Bread
03.2019 - 05.2021
Sales Associate
Glamdolls Nail and Spa
03.2017 - 06.2019
Bachelor's degree - Biology
Clark Atlanta University
High school diploma - High school or equivalent
Thomas Stone High School