Tyler Simpson
Hempstead,NY
Summary
To use my ability to work in a team environment. I am self-motivated and able to work both independently and as a collaborative team member to obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will add to my years of experience that will allow me to grow personally and professionally.
Overview
11
11
years of professional experience
Work History
Supervisor of Operations
DHL Express
11.2023 - Current
- Enhanced operational efficiency by streamlining processes and implementing best practices in workplace.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Completed bi-weekly payroll for 20 plus employees.
Ground Operations Supervisor
JetBlue
05.2022 - 11.2023
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Supervised loading and unloading of luggage and freight and assisted crew and travelers with bags.
- Coordinated with load planning to verify baggage was placed on correct outgoing flight and loaded accurately.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Aircraft Support Technician
JetBlue Airways
07.2021 - 05.2022
- Performed inspections, functional checks and preventive maintenance on aircraft.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
- Recorded maintenance actions in aircraft logbooks.
- Assisted with aircraft and equipment transport and movement.
- Worked closely with maintenance technician leads to maintain optimum levels of communication to effectively and efficiently complete projects
Ground Operations Acting Supervisor
JetBlue Airways
12.2016 - 07.2021
- Strong Knowledge of day-to-day responsibilities in the Airport and Ground Operations.
- Ensure & maintain the safe and hazard free work environment for crew members.
- Making the Grounds operations crewmembers daily roster
- Demonstrated respect, friendliness and willingness to help wherever needed
- Coordinated ground crew activities to complete objectives on schedule
- Coordinated with Operations to verify baggage was placed on correct outgoing flight
- Oversaw baggage loading operations to achieve proper weight distribution and maintain safety during all facets of aircraft operations
Ground Operations Lead
JetBlue Airways
07.2016 - 07.2021
- Experience with Airport Software, scanners, Ground service equipment and all informational display screen.
- Ensures a safe and reliable on time operation which includes be responsible for completing safety reports while enforcing respectful workplace policies.
- Working with Airport Supervisors and other leadership on the staffing support of regular or irregular operations and provide training to other Ground Operations Crew members as necessary.
- Provide reports and operational feedbacks for flight delays and performance to leadership either through written or verbal means of communication.
Ground Operations Acting Lead
JetBlue Airways
07.2015 - 06.2016
- Able to work under pressure and within a fixed time constraints.
- Able to use handheld radios and headsets to communicate with the cockpit dispatch and other Crew members.
- Able to follow safety guidelines.
- Provide input on operational improvements and efficiencies.
- Must be able to push flights out.
Ground Operations Crewmember
JetBlue Airways
05.2015 - 07.2015
- Operate ground service equipment which include motor vehicles coordinates the servicing of arriving and departing aircraft.
- Tags lifts loads and unloads Customers bags from baggage compartments of aircraft and baggage system.
- Guide Aircrafts to and from aircraft parking locations.
- Ensure and maintain a safe environment and operation.
- Coordinated ground crew activities to complete objectives on schedule.
- Operated equipment while observing standard safety procedures.
Material Handler
FedEx Express
05.2014 - 06.2015
- Loaded, unloaded and transported cargo weighing up to 6000 pounds between warehouse and aircraft.
- Checked air cargo against documentation to identify and resolve any discrepancies.
- Received and unload freight both manually or with equipment such as forklifts and FMC cargo loaders
- May receive, store, and ship flammable, explosive or caustic and hazardous material
- Kept storage areas organized, clean and secure to fully protect company assets
Ramp Agent
Aircraft Service International Group (ASIG)
05.2013 - 03.2014
- Performed mathematical functions to interpret aircraft weight and balance loading instructions
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 4-5 daily flights
- Positioned and towed aircraft from remote locations of airport to designated areas for operation
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency
Education
Associates - Airframe And Powerplant
Vaughn College of Aeronautics And Technology
East Elmhurst, NY08.2022
High School Diploma -
Transit Tech High School
Brooklyn, NY06.2012
Skills
- Problem-Solving
- Continuous Improvement
- Reliability
- Multitasking and Organization
- Time management abilities
- Employee Supervision
- Multitasking Abilities
- Operations Management
Timeline
Supervisor of Operations
DHL Express
11.2023 - Current
Ground Operations Supervisor
JetBlue
05.2022 - 11.2023
Aircraft Support Technician
JetBlue Airways
07.2021 - 05.2022
Ground Operations Acting Supervisor
JetBlue Airways
12.2016 - 07.2021
Ground Operations Lead
JetBlue Airways
07.2016 - 07.2021
Ground Operations Acting Lead
JetBlue Airways
07.2015 - 06.2016
Ground Operations Crewmember
JetBlue Airways
05.2015 - 07.2015
Material Handler
FedEx Express
05.2014 - 06.2015
Ramp Agent
Aircraft Service International Group (ASIG)
05.2013 - 03.2014
Associates - Airframe And Powerplant
Vaughn College of Aeronautics And Technology
High School Diploma -
Transit Tech High School
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