Talented Entrepreneur skilled at completing assignments on time and contributing to team success. Can develop new procedures and offer new ideas. Always willing to take on any task. Adapts quickly to new needs and policies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Manager
IOOi, Inc.
09.2023 - Current
Created, managed, and collaborated with other departments to create business road map and communicated company vision and objectives to motivate teams.
Assisted with hiring process and training of new employees.
Supported business management projects by monitoring and tracking risks, issues and action items.
Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
Provided feedback on effectiveness of strategies and identified areas requiring improvement.
Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
Coordinated team schedules to grow team with new hires.
Assisted in developing market strategies to promote successful product launch.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Business Owner
Peer-to-Peer Rentals
06.2021 - Current
Tracked trends and capitalized on emerging opportunities, adapting to changing business conditions and market demands
Develop Business plan and pivot as needed
Communicated with renters with clear instructions to eliminate potential issues
200+ 5.0 Ratings.
Project Manager
iOOi, Inc.
03.2023 - 09.2023
Identifying new business revenue opportunities and developing strategies to pursue them
Collaborating with each department regularly to ensure all needs are met company-wide in order to execute on all business goals
Analyzing competitor activity to pinpoint weaknesses and how we can separate ourselves
Monitoring performance against targets and regularly reporting on progress and challenges
Staying up to date with world trends and continuously seeking new ways to improve business efficiency
Create job postings, search for candidates to fill roles as needed.
Financial Consultant
iOOi, Inc.
07.2021 - 03.2023
Talked with potential investors
Worked to understand company goals and develop a plan to get there
Market research on competitors
Worked with new hires process
Work directly with Csuite to grow the business.
Loan Service Specialist
CoBank
02.2020 - 07.2021
Verified completeness, accuracy and integrity of loan agreements
Supported applicants throughout the process, including obtaining information for applications and assisting with forms
Resolved customer complaints quickly, employing knowledge of loan products, bank policies and customer service strategies
Obtained overdue payments, reaching out to delinquent account holders to set up repayment plans
Resolved questions and assisted with paperwork by personally helping individuals.
Representative
TruBridge
08.2019 - 12.2019
Pull hospital files in house, update them to new format, send to third party for distribution
Watch file transmission queue for potential errors
Developed strong, ongoing relationships with prospects and customers
Developed creative solutions to issues by liaising between departments.
Front Counter / Warehouse
Air Engineers
04.2018 - 07.2019
Loading/ Unloading Units
Inventory audit (over 1000 different types)
Resolved errors and incidents through work review and monitoring
Addressed customer issues by validating complaints and exchanging ordered products.
Education
Bachelor of Science - Finance & Economics
University of South Alabama
Mobile, AL
Skills
Proactive
Communication
Collaborative
Time Management
Problem-Solving
Office365 Suite
Operations Management
Business Development
Decision-Making
Product Launches
Operational Leadership
Project Management
Certification
Bloomberg Certification
Critical Skills Certificate in Excel for Accounting & Finance