Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Tyler Smith

Waldorf,Maryland

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate (Microsoft Representative in Training)

Best Buy
Waldorf, Maryland
11.2023 - Current
  • Provided efficient resolutions to customer device issues by diagnosing and troubleshooting effectively
  • Provided customized computer solutions to address customers' needs.
  • Served customers with exceptional professionalism and courtesy
  • In the process of developing expertise as the go-to Microsoft representative for the store.

TEAM MEMBER

KFC
Waldorf, Maryland
06.2022 - 11.2023
  • Ensured tidy and hygienic conditions for floors and workspaces.
  • Delivered exceptional customer service and support.
  • Provided customer service support to ensure satisfaction.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Trained new team members using approved training materials and information.

Cyber Security intern

leadership initiatives
Washington, DC
07.2023 - 07.2023
  • Gained hands-on experience as a cybersecurity consultant
  • Developed foundational knowledge in Linux, Wireshark, and Python
  • Acquired fundamental cybersecurity skills.

Education

Some College (No Degree) -

College of Southern
La Plata, Maryland

Skills

  • Windows
  • Customer Service
  • Guest Relations
  • Problem-Solving
  • Teamwork and Collaboration

Certification

CompTIA Security+

Timeline

Sales Associate (Microsoft Representative in Training)

Best Buy
11.2023 - Current

Cyber Security intern

leadership initiatives
07.2023 - 07.2023

TEAM MEMBER

KFC
06.2022 - 11.2023

Some College (No Degree) -

College of Southern

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Tyler Smith