Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
5
5
years of professional experience
Work History
Printshop Specialist
Frisco Independent School District
06.2018 - 08.2021
Followed all company policies and procedures to deliver quality work.
Listened and responded to customer requests and forwarded necessary information to superiors.
Interpreted clients' needs and introduced services to fit specific requirements.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Gathered, organized and input information into digital database.
Collected, arranged, and input information into database system.
Server
Henry's Tavern
08.2017 - 04.2018
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
ToGo Cashier
Buffalo Wild Wings
09.2016 - 05.2017
Taking to-go orders over the phone for customers, packing and giving food order to customers once they arrived at the restaurant.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Performed cash, card and check transactions to complete customer purchases.
Used POS system to enter orders, process payments and issue receipts.
Special Education Resource and Inclusion Teacher/Liaison at Frisco Independent School District - Liscano Elementary/Wester Middle SchoolSpecial Education Resource and Inclusion Teacher/Liaison at Frisco Independent School District - Liscano Elementary/Wester Middle School