Tyler Suggett
Carlsbad,CA
Overview
9
9
years of professional experience
Work History
Freight Specialist
Motive Technologies, Inc.
Carlsbad, CA
04.2023 - Current
- Guide sales, engineering, and order management teams on best transit methods and lanes for customer orders to ensure we hit strict delivery deadlines and scheduled installation dates.
- Own the monitoring of daily UPS exception report and be the point of contact between 3PL and Motive for all address errors, pick up requests, customs issues, and re-routes while creating/maintaining clear communication paths with internal stakeholders.
- Point of contact between 3PL and Motive for all short ships and UPS trace/claim escalations and tracking inquiries.
- Work closely as a team to monitor fulfillment and communicate cancellations, address updates, order adjustments, and service level changes to 3PL while keeping internal stakeholders updated in a timely manner.
- Responsible for planning and booking all LTL orders from 3PL to customers while tracking closely end to end to ensure customer is up to date on delays or updates in ETA.
- Own weekly report of incoming vendor shipments that is shared with greater Supply Chain team to ensure we have maximum visibly on latest transit time trends, and current shipment delays for planning purposes.
- Own creation of ASN (advanced shipment notification) in 3PL system for incoming $1M+ inventory shipments from both domestic and international vendors while reviewing all documentation to ensure proper receipt.
- Worked closely with 3PL and order management team to clear 1+ year backlog of blind RMAs including true blind returns, incorrect RMAs, incorrect/additional units being returned, expired RMAs, and return to sender shipments.
- Develop and maintain relationships with brokers and carriers to improve efficiency and quality of provided services.
- Responsible for planning and booking LTL transit for all monthly Return to Vendor shipments to vendors oversees. This includes the creation of commercial invoices, packing lists, shippers letter of instruction for export, and ensuring proper MSDS is used (if applicable).
Logistics Coordinator
JUUL Labs, Inc
Carlsbad, California
01.2022 - 12.2022
- Approve and execute all domestic and international parcel shipments for Engineering, IT, Marketing, Legal, and Facility teams
- Work closely with Engineering and Global Trade Compliance team to ensure correct HTS customs codes are used for critical engineering prototype device and component builds
- Guide Engineering, IT, and Facilities team on proper UN3481 IATA Dangerous Goods shipping protocols
- Create process documents and standard of procedures for both international and domestic shipments
- Work closely with Global Trade Compliance team to ensure correct HTS customs codes are used for all shipments
- Conduct weekly audits with 3PL carriers to ensure deliveries are compliant with PACT ACT regulations
- Conduct internal monthly audit of our company FedEx account to ensure shipments follow regulatory protocol
- Audit all company FedEx shipment invoices using CTSI TMS
- Quote, book, and manage all freight shipments from our contract manufacturer to various domestic office locations
- Maintain relationships with various carriers the ship LTL/FTL/Sprinter loads.
Operations Specialist
Airspace
Carlsbad, California
09.2021 - 12.2021
- Work as part of a team to execute the most optimal routing for both ground and next flight out transport methods of time-sensitive shipments; particularly those within the healthcare and aerospace industries
- Coordinate the dispatch of pick-up, recovery, and delivery drivers and closely monitor the tracking & tracing of shipments while in transit
- Proactive communication with clients to relay information regarding any driver or flight delays and to discuss potential alternate routing options in these events
- Responsible for maintaining proficient levels of phone call metrics and email response times.
Engineering Project Coordinator
JUUL Labs, Inc
San Francisco, California
09.2019 - 12.2020
- Responsible for shipping prototype devices and components to both domestic and international vendors to support critical build timelines
- Closely monitor prototype component and device shipments once shipped to ensure timely delivery
- Point of contact for prototype material international shipping/customs issues for engineering team
- Own material readiness, scheduling, and lab set up for local small batch prototype builds
- Responsible for allocating, storing, and tracking all sensitive prototype devices for engineering department using various detailed trackers
- Provide support to EE, ME, and REL teams by allocating, storing, and tracking all on-hand prototype components for critical testing purposes
- Complete bi-weekly inventory checks on all on hand prototype materials for engineering team
- Lead weekly material readiness meetings with domestic and international vendors to ensure smooth prototype builds
- Track critical component lead times and communicate Clear to Build status with internal engineering teams
- Lead weekly meetings with international vendors to track key issues and build better processes for future builds
- Support engineering development teams with purchase requisition and purchase order process.
Senior Shipping and Receiving Coordinator
GoPro
San Mateo, California
10.2015 - 09.2019
- Assist engineering team during product prototyping phase by ordering key parts and shipping parts to international teams in 3 different international locations
- Work alongside engineering team to ship finished products to China for final testing before production on key inventory
- Assist marketing and tradeshow team of 20 individuals with fulfilling product requests on a daily basis within 24 hours of receipt
- Point of contact for 300+ employees for international shipping and customs issues to 18 locations worldwide
- Create product kits worth $1,000+ and ship to international and domestic athletes or influencers on a weekly basis
- Complete monthly inventory forecast reports reviewed by VP of Workplace Services and accounts payable team enabling strategic pro-forma decisions
- Perform weekly inventory checks and reconciliations to prove accuracy and existence of database records
- Manage executive inventory room and manage headquarters mailroom
- Built process by training new hires as company expanded from 1,200 employees in domestic only offices to 2,000 employees both domestically and internationally
- Manage and maintain all FedEx/UPS accounts for 300+ international and domestic employees
- Set up one on one training sessions on a daily basis with current employees to educate them on different international shipping guidelines to mitigate risk of customs issues and maintain GoPro's reputation.
Education
Associate - Social and Behavioral Sciences
San Diego Miramar College
San Diego, CA05.2014
Timeline
Freight Specialist
Motive Technologies, Inc.
04.2023 - Current
Logistics Coordinator
JUUL Labs, Inc
01.2022 - 12.2022
Operations Specialist
Airspace
09.2021 - 12.2021
Engineering Project Coordinator
JUUL Labs, Inc
09.2019 - 12.2020
Senior Shipping and Receiving Coordinator
GoPro
10.2015 - 09.2019
Associate - Social and Behavioral Sciences
San Diego Miramar College
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