Tyler Summerville
Wisconsin Resource Center
Oshkosh,WI
1
Certification
12
years of professional experience
Dedicated security officer with expertise in incident reporting, emergency response, and conflict resolution. Proven ability to ensure safety compliance and identify security risks, contributing to a secure environment for all.
Work History
DHS Security Officer
6 Years 4 Months- Conducted regular patrols, identifying and addressing potential security risks proactively.
- Responded promptly to security incidents, coordinated with other staff as necessary.
- Ensure a safe environment for employees and visitors.
- Managed incident reports, ensuring accurate documentation and timely follow-up actions.
- Monitored facility access to ensure safety and compliance with established protocols.
- Assisted in training new officers on safety procedures and emergency response protocols.
Frontline Staff
7 Months- Coordinated daily shelter operations, optimizing resource allocation and improving service delivery.
- Managed intake processes, ensuring accurate documentation and effective communication with clients.
- Provided compassionate support to individuals experiencing homelessness, fostering a welcoming environment.
- Helped all residents meet their basic needs, de-escalate any residents experiencing mental health or substance abuse symptoms. Promoted respectful and responsible behavior in the residents that the shelter serves daily.
- Collaborated with team members to ensure smooth daily operations and address any issues promptly.
Industrial Sand Blaster
3 Months- Operated sandblasting equipment to achieve desired surface finishes on glass and metal products.
- Ensured compliance with safety protocols, maintaining a hazard-free work environment.
- Collaborated with team members to optimize sandblasting techniques for efficiency and quality.
- Trained new employees on safe operation of equipment and proper material handling procedures.
- Performed general labor tasks associated with sandblasting and powder coating, site prep, tear down and clean up for all workstations.
Crew Chief
1 Year 4 Months- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored new crew members on operational procedures and customer service standards.
- Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
- Monitored equipment performance, identifying maintenance needs to prevent downtime and ensure safety compliance.
- Oversight of 5-6 employees every shift, responsible for overall supervision of the car wash and employees who worked there, trained new employees upon hire of all policies and procedures pertaining to their new job duties
Busser
9 Months- Assisted servers in delivering food and beverages, enhancing overall customer satisfaction.
- Cleaned and reset dining tables efficiently to ensure prompt service for guests.
- Maintained cleanliness of dining area, contributing to a welcoming atmosphere for patrons.
- Supported kitchen staff by restocking supplies, ensuring uninterrupted service flow during peak hours.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Crew Member
1 Year- Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
- Operated kitchen equipment and tools efficiently to prepare quality food items consistently.
- Collaborated with team members to maintain cleanliness and organization of workstations.
Education
High School Diploma
Skills
General security
Incident documentation
CPR/ Basic first Aid
Tactical response training
Weapons training
Security risk assessment
Situational awareness
Conflict resolution techniques
Trauma Informed Care
Crisis intervention techniques
Body Awareness/ Centering skills
Documentation management
Certification
- Certified FTO
- Weapons Qualified
- Bandit/ Shield electronics certified
Timeline
DHS Security Officer
Wisconsin Resource Center
04.2020 - CurrentRead More
Frontline Staff
Day By Day Warming Shelter
09.2019 - 04.2020Read More
Industrial Sand Blaster
Corcoran Glass and Paint Inc
05.2019 - 08.2019Read More
Crew Chief
Jet Stream Car Wash
10.2017 - 02.2019Read More
Busser
The Roxy Supper Club
09.2015 - 06.2016Read More
Crew Member
Culver's Restaurant
06.2014 - 06.2015Read More
Oshkosh West High School
High School Diploma
Read More