Tyler Sweeney
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Christina Robinson Designs & Artwork
Concord, California
09.2023 - Current
- Performed calendar management and scheduling of appointments for the executive.
- Implemented and maintained organizational systems to increase office efficiency.
- Managed household inventory and maintenance schedules.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Arranged conference calls with remote employees and clients.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Managed expense reports, including tracking receipts and processing reimbursements promptly.
- Made travel arrangements for trips and conferences.
- Sorted mail received daily for distribution.
- Oversaw household management tasks, including coordinating with service providers and managing schedules.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Security Specialist
Target
Pittsburg, California
02.2023 - 09.2023
- Coordinated with law enforcement and emergency responders during security incidents.
- Communicated security policies to staff members and performed security training.
- Maintained records of security incidents and responses for auditing and improvement purposes.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Supervised network activity and security camera footage to locate potential threats.
- Investigated security breaches and reported findings to management
- Patrolled crowds during events to preserve order and promote security.
- Developed emergency response plans and conducted drills to ensure preparedness.
Customer Service Representative
Hot Topic
Concord, California
08.2022 - 02.2023
- Strengthened customer retention by offering discount options.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Issued receipts, refunds, credits or change due to customers.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Stocked shelves with merchandise when needed.
- Followed proper sanitation practices when cleaning work area.
- Monitored security cameras and took necessary action if suspicious activity was detected.
Physical Security Specialist
Ross Department Store
Pittsburg, California
05.2018 - 03.2022
- Responded promptly to alarms triggered by motion detectors or intrusion detection systems.
- Ensured compliance with applicable laws, regulations, and safety requirements for physical security operations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Observed patrons and customers to quickly address security situations.
- Maintained accurate logs of all security related activities.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Provided friendly and professional assistance to employees, visitors and customers.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Customer Service Representative
Ross Department Store
Pittsburg, California
05.2015 - 05.2018
- Ensured compliance with all safety regulations within the store environment.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained work area and kept cash drawer organized.
- Issued receipts, refunds, credits or change due to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed returned merchandise by following store return and exchange procedures.
- Welcomed customers, offering assistance to help find store items.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
Some College (No Degree) - General Studies
Los Medanos College
Pittsburg, CAHigh School Diploma -
Hunter High School
West Valley City, UTSkills
- Exceptional organization
- Client satisfaction
- Appointment scheduling
- Excellent communication skills
- Attention to detail
- Customer needs assessment
- Self-starter
- Customer service
- Strong problem solver
- Training staff
- Proper phone etiquette
- Professional and mature
- Multitasking and organization
- Critical thinker
Timeline
Personal Assistant
Christina Robinson Designs & Artwork
09.2023 - Current
Security Specialist
Target
02.2023 - 09.2023
Customer Service Representative
Hot Topic
08.2022 - 02.2023
Physical Security Specialist
Ross Department Store
05.2018 - 03.2022
Customer Service Representative
Ross Department Store
05.2015 - 05.2018
Some College (No Degree) - General Studies
Los Medanos College
High School Diploma -
Hunter High School