Summary
Overview
Work History
Education
Skills
Professional Development
Certification
Timeline
Generic

Tyler Tarver

Tampa

Summary

Dynamic individual with hands-on experience in many different fields beginning with customer satisfaction and attention to detail court transcriber and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Court Reporter

Us Legal Solutions
06.2024 - Current
  • Conducted transcription, court reporting, closed captioning, and Communications Access Realtime Reporting (CART).
  • Called upon witnesses to testify under oath at court hearings.
  • Produced Transcripts of hearings, depositions, trials, and other legal proceedings in a timely manner, meeting strict deadlines.
  • Transcribed verbatim testimony, legal arguments, and courtroom proceedings with accuracy and efficiency, ensuring complete and accurate records.
  • Reviewed transcripts for accuracy, correcting any errors in transcription or formatting.
  • Created and maintained a clear and organized record of legal proceedings, including exhibits, testimony, and rulings, for future reference.
  • Recounted previously recorded information to provide reference for proposed question or subject matter.

Independent Contractor

AFF Forest Reserve
01.2021 - Current
  • Assigned account managers and clearly explained procedures and next steps to landowners; increased customer clarity and reduced follow-up queries by 10%, leading to more efficient project management
  • Scheduled and coordinated 50+ forester visits monthly, inputting detailed data into system; streamlined communication, reducing response time to landowner inquiries by and enhancing customer satisfaction
  • Consulted with customers to assess needs and propose optimal solutions.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Collected, arranged, and input information into database system.

Sales/Dispatch

Waste Connections
02.2022 - 06.2024
  • Managed new business sales and service requests efficiently; facilitated dumpster exchanges, broker communications, and service requests, resulting in customer satisfaction and a boost in sales
  • Coordinated dispatch operations for optimized dumpster routes and pickup times; streamlined processes by integrating GPS tracking, reducing fuel costs by improving ontime service by 20%
  • Handle Contract negotiations and send new agreements for businesses and generate relationships while managing accounts and business needs
  • Negotiated and finalized over 100 contracts annually, ensuring compliance and maximizing value
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Developed strong communication and organizational skills through working on group projects.

Retail deposit Servicing

Bank Of America
01.2020 - 01.2021
  • Generalized Customer service control
  • 40-60 calls per day
  • Filing bank claims and heading customer solutions
  • Processed over 200 new debit card requests monthly, maintaining a 98% accuracy rate and reducing client wait times
  • Analyzed and processed client claims and disputes, resulting in a increase in resolution efficiency and maintaining customer satisfaction
  • Maintained confidentiality of bank's customers and adhered to all regulatory requirements.
  • Handled ATM service maintenance and disputes.
  • Handled PIN reorders, new cards and maintenance for debit cards.

Insurance Processor

AAA
01.2018 - 03.2019
  • 20-44 Licensed and Trained by AAA
  • Temp contract
  • Optimized email management system, categorizing and forwarding 120 emails daily to the correct departments; reduced misrouted emails and upheld AAA licensing and training requirements
  • Enhanced departmental efficiency by processing and routing over 120 emails per day to appropriate teams; contributed to a decrease in email backlog and adherence to AAA
  • Verified accuracy of incoming email information by making calls to insurers, ensuring 100% data integrity
  • Conducted data entry and recordkeeping to maintain client information.
  • Executed calls, sent emails and employed other channels to communicate with existing and prospective clients.

Education

High School Diploma -

Brewster Technical
07-2007

Skills

  • Licensed 2044 Insurance Agent
  • Powerpoint
  • SalesForce
  • CRM
  • Data Entry
  • Relationship Building
  • Microsoft Teams Moderator
  • Customer service expert
  • Commercial Sales
  • Dispatch Experience
  • Commercial Relations
  • Strategic Planning & Execution
  • Efficient in Microsoft programs
  • Contract Negotiator
  • Court transcription
  • Transcribing/finalizing pleadings
  • CART reporting
  • Short hand reporting
  • Editing and proofreading
  • Read back verbatim
  • Powerful negotiator
  • Deposit verification
  • ATM transaction disputes
  • Handling discrepancies
  • Strong analytical skills
  • Relationship Building
  • Networking
  • Contract terms implementation
  • Quantitative skills
  • Insurance terminology
  • Claim processing
  • Research skills

Professional Development

Insurance licensed and trained, Leadership Training, Sales and Dispatch, Commercial Relationships, Certified Electronic Reporter, Proficient with MS Office Suite (PowerPoint, Word, Excel, Outlook, Access, Publisher), Salesforce, Microsoft Teams

Certification

Earned Certified Electronic Reporter (CER) credential from the American Association of Electronic Reporters and Transcribers (AAERT), demonstrating proficiency in digital recording systems, real-time transcription, and adherence to industry standards for accuracy and professionalism.

Timeline

Court Reporter

Us Legal Solutions
06.2024 - Current

Sales/Dispatch

Waste Connections
02.2022 - 06.2024

Independent Contractor

AFF Forest Reserve
01.2021 - Current

Retail deposit Servicing

Bank Of America
01.2020 - 01.2021

Insurance Processor

AAA
01.2018 - 03.2019

High School Diploma -

Brewster Technical

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Tyler Tarver