Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Tyler Thoman

Great Falls,MT

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detail-oriented Assistant Manager offers more than 5-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

Buffalo Wild Wings
Great Falls, MT
11.2017 - Current
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Communicated regularly with customers to gain insights into their needs.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Evaluated individual and team business performance and identified opportunities for improvement.

House Keeper

Fairfield By Marriott
Great Falls, MT
03.2015 - 11.2017
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Organized closets with hangers for guests' clothing items.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Used cleaning chemicals following proper guidelines.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Changed bed linens and towels, tidied up rooms.
  • Returned rooms to occupant-ready status to satisfy future guests.

Education

Great Falls High School
Great Falls, MT

Skills

  • Product and Service Knowledge
  • Cost Reduction
  • Task Delegation
  • Recruiting and Interviewing
  • Employee Scheduling

Affiliations

I love driving and exploring outside in free time with my dog. I enjoy problem solving and having to create unique ways to solve an issue. I enjoy learning about cars and I work on mine when I can to learn and save some money.

Languages

English
Professional
Spanish
Elementary

Certification

Drivers License

Tyler Thoman

Lic# 0809519964106

Iss: 11-13-2017

Exp: 08-06-2025

Timeline

Assistant Manager

Buffalo Wild Wings
11.2017 - Current

House Keeper

Fairfield By Marriott
03.2015 - 11.2017

Great Falls High School

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Tyler Thoman