TYLER THOMPSON
American Homes 4 Rent
Pickerington
2
Certifications
9
years of professional experience
Maintenance Technician with maintenance leadership experience coordinating vendors, tracking service requests, and keeping inventory records accurate. Oversees property upkeep through organized repair follow-up, communication with outside contractors, and consistent documentation. Brings a resident-service mindset from community operations and a practical approach to keeping facilities running smoothly.
Work History
Field Maintenance Technician
10 Months- Inspect units before and after repairs to confirm work quality and identify additional maintenance needs.
- Troubleshoot HVAC issues and restore comfort systems using practical diagnostics and safe repair methods.
- Perform plumbing repairs for leaks, clogs, and fixture issues in rental homes and shared spaces.
- Diagnose electrical problems and complete basic repairs while following site safety procedures.
- Maintain accurate service records in Microsoft Office for repairs, follow-ups, and inspection notes.
- Schedule maintenance visits and coordinate access with residents to keep work orders moving.
SERVICE TECHNICIAN
4 Months- Track 25 service calls weekly to prioritize repairs, support scheduling, and keep customers informed on progress.
- Diagnose HVAC issues, identify root causes, and recommend practical repairs that restore system performance quickly.
- Perform electrical troubleshooting and repair faulty components while following lockout/tagout procedures and jobsite safety standards.
- Provide clear daily updates to customers, explain repair options, and support a respectful service experience throughout each visit.
MAINTENANCE SUPERVISOR
5 Years 8 Months- Kept detailed records of completed repairs, service requests, and material usage for reliable day-to-day tracking.
- Controlled inventory levels for equipment and materials to support uninterrupted maintenance work.
- Coordinated service scheduling and preventive maintenance tasks to keep building systems operating smoothly.
ASSISTANT COMMUNITY MANAGER
2 Years 1 Month- Presented community features and tailored discussions to match prospective customers' needs.
- Provided professional support to current residents with prompt, courteous service and consistent follow-up.
- Coordinated with team members and vendors to keep daily operations organized and communication clear.
Education
Bachelor of Arts - Communication
- Wittenberg Rugby Club President
Skills
Microsoft Office
Work order documentation
Service scheduling
HVAC troubleshooting
Electrical troubleshooting
Plumbing repair
Preventive maintenance
Safety inspections
Building systems diagnostics
Blueprint reading
CMMS software
Lockout/tagout procedures
EPA Section 608 certification
Property inspections
Certification
Universal EPA Certified
Timeline
Field Maintenance Technician
American Homes 4 Rent
12.2025 - CurrentRead More
SERVICE TECHNICIAN
RIGHT WAY HEATING AND COOLING
08.2025 - 12.2025Read More
MAINTENANCE SUPERVISOR
DIETZ PROPERTY GROUP
11.2019 - 07.2025Read More
ASSISTANT COMMUNITY MANAGER
DIETZ PROPERTY GROUP
10.2017 - 11.2019Read More
Wittenberg University
Bachelor of Arts from Communication
Read More