Tyler Thornton
Cordova,TN
Summary
Dynamic and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent listening and comprehension skills. Trained. Efficient Ramp Agent known for high productivity and skill in completing tasks swiftly. Possess specialized skills in aircraft ground handling, safety procedures compliance, and baggage management systems. Excel in communication, teamwork, and problem-solving to ensure smooth airport operations and passenger satisfaction.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Memphis, TN
04.2025 - Current
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
Material Handler
Federal Express
Memphis, TN
02.2024 - 04.2025
- Executed outgoing shipments by optimizing packaging, labeling, and loading processes onto delivery vehicles.
- Ensured strict adherence to safety regulations while operating material handling equipment.
- Managed cargo operations by efficiently offloading and loading cans for inbound and outbound flights.
- Operated TUGs for timely delivery of freight to designated drop-off locations.
Ramp Agent
United Ground Express
Memphis, TN
09.2022 - 09.2023
- Performed daily safety inspections of ramps and runways to eliminate debris before takeoff.
- Organized baggage carts for precise loading onto planes per airline specifications.
- Utilized two-way radio systems to facilitate communication among ramp agents, pilots, and ground crew.
- Servicing United Airlines and United Ground Express aircrafts
Passenger Assistant Agent
G2 Secure Staff
Memphis, Tennessee
10.2022 - 01.2023
- Assisted disabled passengers with special needs, providing support as needed during their journey.
- Meeting inbound and outbound flights to provide services to passengers needing extra assistance.
- Adhered to all state laws regarding public transportation services and rules of conduct when interacting with passengers.
- Provided customer service to passengers by answering questions and addressing concerns.
Education
Graduate Certificate - Avionics
Tennessee College of Applied Technology
Memphis, TN10-2024
Skills
- Avionics maintenance
- Electronics troubleshooting
- Aircraft systems
- Component inspection
- Safety compliance
- Two-way radio communication
- Customer service
- Airport layout navigation
- Passenger assistance
- Aircraft safety checks
- Baggage handling
- Ramp service
Timeline
Ramp Agent
Southwest Airlines
04.2025 - Current
Material Handler
Federal Express
02.2024 - 04.2025
Passenger Assistant Agent
G2 Secure Staff
10.2022 - 01.2023
Ramp Agent
United Ground Express
09.2022 - 09.2023
Graduate Certificate - Avionics
Tennessee College of Applied Technology
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