Tyler Underkoffler
Mount Pleasant,SC
Summary
Skilled Fruit Cutter with experience in high-volume production environments. Strong knowledge of various fruits, cutting techniques and sanitation procedures. Demonstrated ability to maintain consistency in presentation while minimizing waste. Proven track record for efficiency, adherence to safety guidelines and team collaboration.
Overview
19
19
years of professional experience
Work History
Fruit Cutter
Whole Foods Market Inc
Mount Pleasant, SC
03.2022 - Current
- Loaded and unloaded containers of fruit manually and with conveyors and hand trucks.
- Checked quality of produce upon arrival at the facility; discarded any spoiled or rotten items.
- Complied with health department regulations regarding sanitation practices during food preparation.
- Prepared fresh fruit platters for special events such as weddings or corporate meetings.
- Identified, picked and sorted fruits according to size, type and ripeness.
- Stored pre-cut fruits in containers labeled with expiration dates in walk-in refrigerators.
- Assisted customers in selecting desired types of fruits from displays according to their needs.
- Monitored temperature control systems in storage areas to ensure proper preservation of fruits.
- Communicated frequently with team members regarding production goals and objectives.
- Provided customer service by answering questions about different types of fruits available in store.
- Used knives and cutting boards to slice watermelons, cantaloupes, honeydews, and other melons into wedges.
- Inspected finished product before packaging to ensure it met established standards for size and shape.
- Labeled containers with appropriate labels indicating quantity, type of product contained within them.
Customer Service Representative
Harris Teeter
Mount Pleasant, SC
07.2015 - 07.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints promptly and efficiently.
- Maintained a high level of professionalism when dealing with difficult customers.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Grocery Clerk
Piggly Wiggly
Mount Pleasant , SC
03.2006 - 07.2013
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Assisted in setting up promotional displays and end-caps to highlight featured products.
- Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
- Identified and quickly handled spill clean-up.
- Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
Education
Art And Music
Charleston Southern University
Charleston, SCSkills
- Batch preparation
- Precision cutting
- Fruit ripeness assessment
- Seasonal fruit selection
- Menu planning
- Hygiene practices
- Cleanliness standards
- Fruit identification
- Allergen awareness
- Knife handling
- Product presentation
- Food safety regulations
- Waste reduction
Affiliations
- Playing music
- Church
- art enthusiast
Timeline
Fruit Cutter
Whole Foods Market Inc
03.2022 - Current
Customer Service Representative
Harris Teeter
07.2015 - 07.2022
Grocery Clerk
Piggly Wiggly
03.2006 - 07.2013
Art And Music
Charleston Southern University
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