Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessAnalyst
Tyler VanKlompenberg

Tyler VanKlompenberg

Clermont,FL

Summary

Human Resources Management graduate as of June 2022. I am looking forward to utilizing all of the arduous work I have put into my master's program at the University of Massachusetts Global. I feel well-prepared to enter the world of HR because of my dedication to my education.

Currently, at Walt Disney World, I have been fortunate enough to live out one of my childhood dreams of bringing shows and parades to life as a character performer. My ambition and drive led me to this job, and every day I am proud to hold the title of a Walt Disney World Cast Member. Beyond performing, I have been able to showcase the company's keys to success, which include safety, courtesy, inclusion, show, and efficiency. Each key is important, and I exemplify each with a focus on courtesy and inclusion as my top strengths. My drive for D&I has been empowered here, and I plan to take that drive with me anywhere I go.

Looking forward, I hope to continue with passion and ambition wherever my professional, educational, or personal endeavors take me. With a newly acquired HR degree, I hope to head in a professional direction that involves helping people and organizations realize their fullest HR potential. Please reach out to me if our goals are aligned.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Character Performer and Attendant

Walt Disney World
Lake Buena Vista, FL
05.2017 - Current
  • Performed choreographed songs and dances with precision and enthusiasm.
  • Managed delicate or difficult interactions with guests while anticipating their needs
  • Delivered information to guests on available services, special attractions and general facility layout and accommodations.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Merchandise Host

Walt Disney World
Lake Buena Vista, FL
11.2020 - 10.2021
  • Assisted and anticipated several hundred guests daily in the busiest store at the Magic Kingdom
  • Greeted incoming guests and provided directions to different store locations.
  • Monitored incoming and outgoing guests for signs of suspicious behavior.
  • Restocked returned items on sales floor to keep shelves, bins, and racks replenished for customers.
  • Backed up cashiers during busy periods and breaks.
  • Fielded guest complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Worked independently with minimal supervision.

Character Performer

Walt Disney World
Lake Buena Vista, FL
08.2016 - 05.2017

Disney College Program internship

Office Assistant

Arizona State University, Tempe Campus
Tempe, AZ
07.2015 - 08.2016
  • Residency for Tuition Purposes area of the Registrar's Office
  • Provided clerical support, addressing routine and special requirements.
  • Produced high-quality communications for internal and external use.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Managed incoming e-mails, phone calls, and in-person visitors
  • E-mails and phone calls ranged between 50-100 daily

Character Performer

Walt Disney World
Lake Buena Vista, FL
05.2014 - 06.2015
  • Disney College Program internship

Office Assistant

Arizona State University, Tempe Campus
Tempe, AZ
08.2013 - 05.2014
  • Outgoing Transcripts area of the Registrar's Office

Education

Master of Science - Human Resources

University of Massachusetts Global
Irvine, CA
06.2020 - 06.2022

Bachelor of Arts - Communication

Arizona State University
Tempe, AZ
08.2013 - 05.2016

Skills

    Time management

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Accomplishments

  • Throughout my time at Walt Disney World, I have been recognized by leaders and coworkers via Disney's recognition system many times. When a cast member exemplifies any of the Five Keys (Safety, Courtesy, Inclusion, Show, and Efficiency), we take the opportunity to formally recognize them with a "grape soda," which is shown permanently on their record card. Each time I receive a "grape soda," I feel seen by others for simply doing my job well.
  • Formation of the Courtesy Committee as a founding member. This committee was formed to showcase the Courtesy Key, one of the five keys that are the company's foundation. Members were specifically chosen by leadership whom they believed exemplified this key.

Timeline

Merchandise Host

Walt Disney World
11.2020 - 10.2021

Master of Science - Human Resources

University of Massachusetts Global
06.2020 - 06.2022

Character Performer and Attendant

Walt Disney World
05.2017 - Current

Character Performer

Walt Disney World
08.2016 - 05.2017

Office Assistant

Arizona State University, Tempe Campus
07.2015 - 08.2016

Character Performer

Walt Disney World
05.2014 - 06.2015

Office Assistant

Arizona State University, Tempe Campus
08.2013 - 05.2014

Bachelor of Arts - Communication

Arizona State University
08.2013 - 05.2016
Tyler VanKlompenberg