TYLER WILDE
Orem,UT
Summary
Attained Eagle Scout rank, showcasing strong leadership abilities and dedication to personal development.
Motivated to achieve success collaboratively and independently.
Demonstrated natural leadership skills by mentoring and developing staff members.
Assisted teams in identifying and resolving challenges through innovative thinking. Demonstrated eagerness to acquire new skills and knowledge. Supported collaborative efforts to enhance problem-solving capabilities.
Overview
10
10
years of professional experience
Work History
Front Office Agent
Fairfield Inn by Marriott, Orem, UT
Orem, UT
03.2025 - Current
- Overseeing front office operations to guarantee exceptional guest experiences.
- Assisting in scheduling guest arrivals and departures. Support guests with their accommodation needs.
- Continuously Train new staff members to enhance service quality. Create a welcoming atmosphere for all guests and visitors.
- Address guest concerns with professionalism and attentiveness.
- Coordinate room assignments and housekeeping schedules for optimal operations.
- Assist in revenue management strategies by analyzing booking patterns and implementing pricing adjustments accordingly.
- Update hotel information systems regularly, enabling accurate record keeping and seamless communication between departments.
- Provide exceptional concierge services by making restaurant reservations or arranging transportation for guests upon request.
Front Office Agent
TownePlace Suites by Marriott, Orem, UT
Orem, UT
01.2025 - Current
- Overseeing front office operations to guarantee exceptional guest experiences.
- Assisting in scheduling guest arrivals and departures. Support guests with their accommodation needs.
- Continuously Train new staff members to enhance service quality. Create a welcoming atmosphere for all guests and visitors.
- Address guest concerns with professionalism and attentiveness.
- Coordinate room assignments and housekeeping schedules for optimal operations.
- Assist in revenue management strategies by analyzing booking patterns and implementing pricing adjustments accordingly.
- Update hotel information systems regularly, enabling accurate record keeping and seamless communication between departments.
- Provide exceptional concierge services by making restaurant reservations or arranging transportation for guests upon request.
Front Office Auditor / Representative
AC Hotel by Marriott, Provo, UT
Provo, UT
01.2023 - Current
- Managed audit processes & ensured exceptional guest experiences.
- Resolved issues with efficiency and integrity.
Sales Manager / Office Coordinator
CTR Development / Teton Trailers
01.2016 - 01.2024
- Managed team scheduling, payroll, and operations.
- Oversee sales activities and client relations, driving revenue growth.
- Handled budgeting and personnel management.
Front Office Manager
CTR Development / Teton Trailers
Idaho Falls, ID
01.2016 - 09.2023
- Oversaw team scheduling, payroll management, and operational processes.
- Directed trailer sales operations and cultivated client relationships to enhance revenue growth.
- Oversaw budgeting and personnel management processes.
- Assisted in tracking inventory levels and managing supply orders. Supported teams in maintaining accurate records of stock and supplies. Helped coordinate logistics for timely delivery of materials.
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed training programs to enhance team performance and product knowledge.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
High School Diploma -
Idaho Falls High School
Idaho Falls, IDCommercial Pilot
UVU Flight School
Orem, UTSkills
- Strong work ethic
- Team player attitude
- Multitasking proficiency
- Exceptional communication
- Property management systems
- Guest relations management
- Brand representation
- Problem-solving skills
- Time management
- Listening skills
- Hospitality services
- Administrative skills
Timeline
Front Office Agent
Fairfield Inn by Marriott, Orem, UT
03.2025 - Current
Front Office Agent
TownePlace Suites by Marriott, Orem, UT
01.2025 - Current
Front Office Auditor / Representative
AC Hotel by Marriott, Provo, UT
01.2023 - Current
Sales Manager / Office Coordinator
CTR Development / Teton Trailers
01.2016 - 01.2024
Front Office Manager
CTR Development / Teton Trailers
01.2016 - 09.2023
High School Diploma -
Idaho Falls High School
Commercial Pilot
UVU Flight School