Tyler Williams
Phoebus Auto Care
Hampton
1
Certification
18
years of professional experience
Results-driven Automotive Technician known for strong diagnostic and troubleshooting skills. Committed to maintaining high safety standards and optimizing workflow efficiency while delivering exceptional customer service and fostering team collaboration.
Work History
Automotive Technician
3 Years 2 Months- Diagnosed automotive issues using advanced diagnostic tools and equipment.
- Performed routine maintenance and repairs on various vehicle makes and models.
- Oversaw workflow for service department, ensuring timely completion of tasks.
- Mentored junior technicians in best practices for vehicle repair and maintenance.
- Diagnosed complex mechanical issues, ensuring timely repairs and optimal vehicle performance.
- Oversaw vehicle inspections, guaranteeing compliance with safety and quality standards.
- Led troubleshooting efforts for electronic systems, enhancing diagnostic accuracy and efficiency.
- Managed inventory of tools and parts, optimizing resource allocation to support operational needs.
- Conducted regular maintenance checks, proactively identifying potential issues to minimize downtime for clients.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
- Maintained a safe working environment by adhering to company safety protocols and industry best practices.
- Exceeded performance targets through consistently completing assigned tasks on time and within budget constraints.
- Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
- Optimized workflow efficiency by organizing the workspace for optimal access to tools, equipment, and parts needed for each job.
- Streamlined repair processes by implementing new diagnostic tools or techniques learned from professional development opportunities.
- Promoted a positive work culture through displaying strong teamwork skills, maintaining open communication channels, and addressing conflicts promptly.
- Ensured smooth shop operations by managing inventory, ordering parts as needed, and maintaining tools in optimal condition.
Tow Truck Driver
6 Years 5 Months- Operated tow truck to safely transport vehicles to designated locations.
- Conducted vehicle inspections to ensure compliance with safety standards.
- Assisted customers with roadside emergencies, providing timely support and solutions.
- Collaborated with dispatchers to optimize response times for towing requests.
- Trained new drivers on operational procedures and safety protocols.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments for safe operation.
Concrete Foreman
3 Years 10 Months- Supervised daily concrete operations, ensuring compliance with safety regulations and project specifications.
- Coordinated material deliveries and equipment usage to optimize workflow efficiency on construction sites.
- Trained and mentored junior crew members in best practices for concrete mixing and finishing techniques.
- Implemented quality control measures to enhance the durability and aesthetic of finished concrete projects.
- Collaborated with project managers to assess job progress, troubleshoot issues, and adjust schedules as necessary.
- Conducted regular safety meetings to promote a culture of safety awareness among team members.
- Met with engineers to plan layouts and timeframes for jobs.
Dock Hand
4 Years 1 Month- Coordinated with team members to ensure smooth dock operations.
- Conducted routine safety inspections on equipment and dock facilities.
- Constructed custom decks using advanced woodworking techniques and materials.
- Collaborated with clients to design deck layouts that meet individual preferences.
- Managed inventory of tools and materials, optimizing resource allocation on job sites.
- Used different types of materials for decking and railing construction.
Education
High School Diploma
Skills
Strong work ethic
Changing tires
Attention to detail
Engine repair
Problem-solving
Valid Driver's license
Hand and power tools
Time management
Preventive Maintenance
Brake systems understanding
Replacing parts
Troubleshooting skills
Customer service
Inspecting vehicles
Steering systems
Certification
- Virginia State Inspector License - 2025 to Current
Timeline
Automotive Technician
Phoebus Auto Care
03.2023 - 05.2026Read More
Tow Truck Driver
Asset Towing
10.2016 - 03.2023Read More
Concrete Foreman
KC Construction
03.2012 - 01.2016Read More
Dock Hand
Tidewater Dock Masters
01.2008 - 02.2012Read More
Kecoughtan High School
High School Diploma
Read More