Tyler Yamaguchi
New Albany,IN
Summary
Dynamic Service Engineer skilled in maintaining and repairing complex banking equipment. Demonstrated leadership in training teams and enhancing operational efficiency. Committed to delivering superior service and ensuring compliance with industry standards.
Overview
2027
2027
years of professional experience
Work History
Service Engineer
Qsibanking
Bardstown, Kentucky
01.2018 - Current
- Conducted first and second line maintenance for ATMs and ITMs, maintaining service availability and customer satisfaction.
- Performed repairs and preventive maintenance on multi-vendor banking equipment, enhancing system functionality and security.
- Executed electronic component repairs on complex machines at customer locations, ensuring operational reliability.
- Completed all paperwork, including timesheets, accurately and promptly.
Service Technician
Diebold Nixdorf
North Canton, Ohio
08.2015 - 01.2018
- Diagnosed and repaired ATM and banking equipment issues efficiently.
- Performed regular maintenance on hardware for optimal performance.
- Collaborated with team members to resolve technical problems promptly.
- Documented service reports detailing repairs and maintenance performed accurately.
- Maintained accurate records of service calls, repairs, and parts used.
Inventory Manager
Saddle Creek Logistics
Jeffersonville, Indiana
05.2015 - 08.2015
- Trained staff on inventory handling and organization best practices to enhance operational efficiency.
- Conducted regular audits to maintain compliance with company standards.
- Developed efficient layout strategies for optimal storage and retrieval.
- Collaborated with cross-functional teams to support operational goals and initiatives.
- Monitored inventories on computer to generate accurate reports.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Created reports on inventory levels, trends, costs, deliveries. for upper management review.
Warehouse Lead
Talon Logistics
Sellersburg, Indiana
2011 - 2015
- Led daily warehouse operations and ensured efficient workflow management.
- Managed day-to-day warehouse activities by efficiently assigning tasks to team members.
- Implemented process improvements that streamlined workflows and minimized delays.
- Trained and mentored team members on safety protocols and standard procedures.
- Oversaw all outbound products.
- Conducted regular inspections to maintain equipment functionality and safety compliance.
- Facilitated effective communication between warehouse staff and upper management.
Education
Bachelor of Science - Pastor Theology
Southland Bible Institute
Ashland, KY01-2010
Skills
- Parts installation
- Equipment repair
- Equipment maintenance
- Attention to detail
- Time management
- Training others
- Effective communication
Timeline
Service Engineer
Qsibanking
01.2018 - Current
Service Technician
Diebold Nixdorf
08.2015 - 01.2018
Inventory Manager
Saddle Creek Logistics
05.2015 - 08.2015
Warehouse Lead
Talon Logistics
2011 - 2015
Bachelor of Science - Pastor Theology
Southland Bible Institute