Tyler Yoerg
Louisville,KY
Summary
Dynamic professional with extensive experience in high-volume dining environments, notably at Double Dogs. Excelled in roles requiring exceptional service prioritization and team collaboration. Proven track record in enhancing customer satisfaction and streamlining operations. Skilled in cash handling and maintaining rigorous standards of cleanliness and organization. Demonstrated adaptability and clear communication, significantly contributing to team efficiency and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Server
Double Dogs
05.2024 - 08.2024
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Double Dogs
12.2023 - 01.2024
Host/Server
Double Dogs
04.2022 - 08.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Team Theater Member
Cinemark Theaters
04.2021 - 01.2022
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Bachelor of Science - Finance
Western Kentucky University
Bowling Green, KY05-2027
High School Diploma -
Eastern High School
Louisville, KY06-2023
Skills
- Service prioritization
- High volume dining
- Multitasking and organization
- Cash handling
- Team collaboration
- Customer satisfaction
- Adaptability and flexibility
- Decision-making
- Clear communication
- Detail-oriented
Timeline
Server
Double Dogs
05.2024 - 08.2024
Server
Double Dogs
12.2023 - 01.2024
Host/Server
Double Dogs
04.2022 - 08.2023
Team Theater Member
Cinemark Theaters
04.2021 - 01.2022
Bachelor of Science - Finance
Western Kentucky University
High School Diploma -
Eastern High School
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