Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Boylorn

Brooklyn,NY

Summary

Dynamic and results-oriented professional with extensive experience at Roc Nation HQ, adept in creative strategies and relationship building. Excelled in audience engagement and media communications, significantly enhancing marketing campaigns and customer experiences. Skilled in VIP guest handling and creative direction, leveraging teamwork for impactful artist liaison and campaign success.

Overview

5
5
years of professional experience

Work History

Label Marketing Resident

Roc Nation HQ
09.2024 - Current
  • Gain marketing experience in working with team members managing artist campaigns
  • Assist in day to day activities of the marketing department developing highly effective content across various digital platforms (social media, website, song case studies, playlists, etc.)
  • Create and maintain media lists, editorial calendars, media clip summaries, coverage grids and other databases
  • Provide on-site assistance at various events, activations, etc.
  • Gain knowledge in building out email blast to different departments
  • Work with our marketing team to develop skills needed for creating compelling and engaging marketing campaigns
  • Develop planning, organizational and time management skills through storytelling, marketing, and analyzing data

Roc Nation School Student Ambassador

Long Island University Brooklyn Campus
04.2022 - Current
  • Developed and maintained relationships with current and prospective students to drive retention.
  • Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
  • Improved communication between students and university staff by serving as a liaison to address concerns and provide feedback.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Participated in on- and off-campus recruitment events to support university objectives..

Club Lounge Attendant

The 40/40 Club
11.2022 - 04.2023
    • Promoted business loyalty by fostering positive customer relationships.
    • Increased return visits from guests by fostering a memorable, personalized experience and establishing rapport with clientele through attentive service provision.
    • Addressed guest concerns promptly and professionally, resulting in timely resolution and enhanced satisfaction levels.
    • Boosted overall revenue through suggestive selling techniques; effectively upsold additional items and premium services that enhanced the guest experience.

Help Desk Analyst

Victra
08.2020 - 02.2021
  • Activated accounts for clients interested in new services.
  • Installed and configured operating systems and applications.
  • Trained and supported end-users with software, hardware, and network standards and use processes.
  • Used ticketing systems to manage and process support actions and requests.
  • Configured hardware and granted system permissions to new employees.

Lead Customer Service Specialist

Victra
02.2020 - 08.2020
    • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
    • Sought ways to improve processes and services provided.
    • Worked closely with other departments such as sales or marketing aligning company objectives towards enhancing customer experience.
    • Initiated cross-training initiatives among employees enabling them to take on additional responsibilities during peak periods or absences.

Education

Bachelor of Arts - Music Technology, Entrepreneurship & Production

Long Island University
Brooklyn, NY
05.2025

High School Diploma -

Millbrook High School
Raleigh, NC
06.2015

Skills

  • Creative Strategies
  • Relationship Building
  • Attention to Detail
  • Audience Engagement
  • Decision-Making
  • Media Communications
  • Relationship Management
  • VIP guest handling
  • Teamwork and Collaboration
  • Creative Direction
  • Self-critiquing skills
  • Artist Liaison

Timeline

Label Marketing Resident

Roc Nation HQ
09.2024 - Current

Club Lounge Attendant

The 40/40 Club
11.2022 - 04.2023

Roc Nation School Student Ambassador

Long Island University Brooklyn Campus
04.2022 - Current

Help Desk Analyst

Victra
08.2020 - 02.2021

Lead Customer Service Specialist

Victra
02.2020 - 08.2020

Bachelor of Arts - Music Technology, Entrepreneurship & Production

Long Island University

High School Diploma -

Millbrook High School
Tyler Boylorn