Tyler Gramazio
Doral,FL
Summary
Dynamic professional with a strong background in management and customer service, honed at American Airlines. Skilled in employee training and data analysis, driving operational efficiency and fostering team collaboration. Committed to achieving results and exceeding expectations in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Flight Attendant
American Airlines
Miami, Florida
05.2024 - Current
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Learned and actively practiced American Airlines core values and mission.
Merchandiser
Pepsi Co
Holiday, Florida
07.2021 - 05.2024
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Increased sales by fostering relationships with customers, implementing business strategies, and suggesting areas for improvement.
- Monitored employee performance to ensure safe working practices were followed.
- Forecasted sales based on historical data and market analysis.
- Trained staff on data analysis tools and best practices for reporting.
Produce Clerk
Publix Super Markets
Spring Hill, Florida
03.2015 - 07.2021
- Coordinated schedules for management and staff to enhance operational efficiency.
- Managed communications between departments to ensure smooth workflow and collaboration.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Responded to customer issues to provide immediate resolution and improve retention.
- Organized and coordinated training sessions and personally trained new employees.
- Trained employees on safety protocols and emergency response procedures.
- Developed safety policies to ensure regulatory compliance and workplace safety.
Education
No Degree - Business Management
Pasco Hernando State College
Brooksville02.2026
Skills
- Microsoft Office proficiency
- Written and oral communication
- Employee training
- Schedule and inventory management
- Hospitalityexpertise
- Sales expertise
Personal Information
Title: Flight Attendant
Timeline
Flight Attendant
American Airlines
05.2024 - Current
Merchandiser
Pepsi Co
07.2021 - 05.2024
Produce Clerk
Publix Super Markets
03.2015 - 07.2021
No Degree - Business Management
Pasco Hernando State College