- Snowboarding
- Firearms
- Motorcycles / Cars
- Outdoors / Hiking
- Toyota overlanding / camping
Tyler S. Emerson
Port Orchard,WA
Summary
Detail-oriented and dedicated employee, with dependable skills and background in military. Great multi-tasker, eager for a new challenge. Proven ability to work effectively in high-pressure environments, excelling in communication and teamwork.
True Toyota enthusiast, deep rooted passion and belief in the product. In depth knowledge of different models and maintenance procedures, along with prior experience working in both service and parts at Heartland Toyota.
Looking forward to working with you, thank you for the opportunity !
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Parts Advisor
Haselwood Chevrolet
Bremerton, WA
10.2022 - Current
- - Contribute to over $450,000 a month in parts sales, supporting service and sales.
- - Manage multi million dollar inventory and ensure accuracy in invoicing, warranty claims and order processing.
- - Utilize Dealertrack and Xtime proficiently.
- - Memorize massive amounts of information and follow strict rules to adhere to GM warranty policy and dealership SOP.
- - Work closely with the appointment BDC, taking lead on ensuring that all parts are ready and in stock for upcoming scheduled repairs.
- - Multitasking, problem solving, working closely with customers to ensure a positive experience and encourage return business.
Engagement Specialist (Customer Service)
Peninsula Community Health Services
Bremerton, WA
12.2020 - 08.2022
- - Assisted the community in navigating the COVID-19 pandemic, working as a team serving the public.
- - Developed and implemented outreach programs to enhance community engagement and awareness of health services.
- - Homeless outreach with PCHS mobile clinic services.
- - Enhanced my customer service and phone system knowledge.
Parts Advisor
Heartland Toyota
Bremerton, WA
04.2017 - 06.2020
- - Managed parts estimates, ordered and coordinated expedient repairs to meet service and used car sales’ goals.
- - Familiarized myself with products and the brand identity of Toyota motor co.
- - Interpreted technical schematics and service bulletins, developed extensive knowledge of vehicle components and service procedures.
- - Began to be familiar with some of the more common repairs on different models of Toyota's.
- - Gained a life long passion for all things Toyota, and consider my self a serious enthusiast.
Combat Medic Healthcare Specialist (Specialist, E4)
WA Army National Guard, 181st BSB, 81st Stryker BDE
Seattle
02.2014 - 02.2020
- - Enlisted in the ARNG at 17, scoring 88 on the ASVAB Test.
- - 2014 BCT Honor Graduate, Army Basic Combat Training.
- - 2015 NREMT Certification as part of the Combat Medic training program in Fort Sam Houston, TX.
- - Army Commendation Medal for successful resuscitations.
- - Army Achievement Medals (2), Outstanding Service.
- - Led teams during training exercises, demonstrating leadership and the ability to stay calm under pressure.
- - Administered emergency medical care in stressful environments, earning the ability to manage a hectic environment.
Advanced Lube Technician
Heartland Toyota
Bremerton, WA
10.2015 - 04.2017
- - Executed advanced vehicle maintenance and diagnoses while training new staff on service procedures.
- - Performed express maintenance in accordance with Toyota's strict regulations.
- - Moved from lube tech to the more advanced team that brought new knowledge and training.
Education
Honor Graduate -
Army Basic Combat Training
Fort Sill, OKArmy Advanced Individual Training -
68W Combat Medic Course
Fort Sam Houston, TXHigh School Diploma -
Olympic High School
Bremerton, WA06-2015
Skills
- Problem-solving and efficiency
- Effective leadership, teamwork, and collaboration
- Excellent time management and communication skills
- Self motivated with a commitment to excellence
- Strong ability to quickly learn and apply technical skills essential for any task
Certification
- CPR Pro Certification
- Certified Emergency Medical Technician
- 3 year Top Performer award at Haselwood Chevrolet
Interests
Timeline
Parts Advisor
Haselwood Chevrolet
10.2022 - Current
Engagement Specialist (Customer Service)
Peninsula Community Health Services
12.2020 - 08.2022
Parts Advisor
Heartland Toyota
04.2017 - 06.2020
Advanced Lube Technician
Heartland Toyota
10.2015 - 04.2017
Combat Medic Healthcare Specialist (Specialist, E4)
WA Army National Guard, 181st BSB, 81st Stryker BDE
02.2014 - 02.2020
Honor Graduate -
Army Basic Combat Training
Army Advanced Individual Training -
68W Combat Medic Course
High School Diploma -
Olympic High School