Tylie McKinnon
Private Family Home
Layton,UT
6
years of professional experience
Work History
Shift Supervisor
3 Years 8 Months- Supervised daily operations ensuring efficient workflow and staff performance.
- Resolved customer complaints and inquiries, maintaining high quality customer service.
- Trained and mentored new employees on product preparation and customer service standards.
- Developed trusting relationship with regular customers, fostering a friendly and welcoming environment.
- Maintained flow of the store with organizational techniques and properly stocking of inventory.
- Upheld higher responsibilities such as cash handling procedures and securing the store during opening and closing procedures.
Nanny
5 Years 7 Months- Coordinated schedules for activities, playdates, and appointments to enhance family time management.
- Implemented daily routines to ensure structure and stability for children's well-being.
- Took time to learn about and connect with the family, discovering and implementing techniques that would work best for them specifically.
Team Member
4 Months- Provided exceptional customer service in fast-paced environment, enhancing overall guest experience.
- Collaborated with team members to efficiently manage store operations during peak hours.
- Maintained cleanliness and organization in work area, adhering to health and safety standards.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma
No Degree - Mathematics/Statistics Composite
Skills
Customer-oriented
Staff management
Training and mentoring
Inventory control and record keeping
Problem-solving
Adaptability
Timeline
Team Member
Cold Stone Creamery
09.2025 - 01.2026Read More
Shift Supervisor
Soda Crazy
12.2022 - CurrentRead More
Nanny
Private Family Home
01.2021 - CurrentRead More
Utah State University
No Degree from Mathematics/Statistics Composite
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Layton High School
High School Diploma
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