Summary
Overview
Work History
Education
Skills
Timeline
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Tyliq Jones

Raleigh,NC

Summary

Detail-oriented individual with amazing communication and priority management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Technician

Jiffy Lube
01.2023 - Current
  • Kept a safe work environment by sticking to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, making sure there is consistency throughout the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with quick problem solving and knowledgeable support for various technical issues.
  • Worked with diverse types of weather and ground conditions.
  • Cleaned all areas and maintained a safe clean work environment.

Package Handler

UPS
11.2021 - 09.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.

Mover

Excellent Point Movers
07.2021 - 09.2022
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 70 lbs.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Strapped items down over protective padding to secure throughout transportation.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.

Education

High School Diploma -

William G Enloe High School
Raleigh, NC
06.2020

Skills

Attention to Detail

Customer Service

Works Well Under Pressure

Written/Verbal Communication

Troubleshooting

Installation and Repair

Mechanical Knowledge & Equipment Maintenance

Work Planning and Prioritization

Customer interaction

System Troubleshooting

Heavy Lifting

Repair services

Timeline

Technician

Jiffy Lube
01.2023 - Current

Package Handler

UPS
11.2021 - 09.2022

Mover

Excellent Point Movers
07.2021 - 09.2022

High School Diploma -

William G Enloe High School

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Tyliq Jones