Tylon Goodwin
Weston,FL
Summary
Detail-oriented administrative professional with experience supporting daily operations, managing records, and coordinating with customers and internal teams. Strong background in customer service, document management, and resolving account and workflow issues. Consistent focus on accuracy, deadlines, and efficient service delivery.
Overview
4
4
years of professional experience
Work History
Meter Collection Administrator
TGI Office Automation
Fort Lauderdale, Florida
09.2024 - Current
- Collected and verified meter readings, ensuring accuracy of billing information and reporting.
- Resolved outstanding meter readings, discrepancies, and account-related issues through direct communication with customers.
- Maintain current customer account records and documentation, ensuring information is accurate and readily accessible.
- Analyze meter data and prepare reports to support operational decision-making and improve collection processes.
- Coordinate with internal teams to resolve issues and improve workflow efficiency.
- Managed multiple customer accounts and administrative priorities, consistently meeting deadlines and operational requirements.
Adminstrative Support Specialist
Forest Lawn Funeral Home
Davie, Florida
04.2023 - 09.2024
- Provide administrative support to funeral directors through document management, scheduling, and coordination of daily activities.
- Coordinated logistical preparations and digital documentation for time-sensitive services.
- Maintain accurate records and documentation while identifying and resolving discrepancies.
- Coordinated with guests and internal personnel to ensure smooth and timely service delivery.
- Communicate with multiple parties to coordinate service-related activities and address changing operational needs.
- Managed competing priorities while ensuring professionalism, accuracy, and attention to detail in a customer-facing environment.
Supervisor- Bookkeeping & Operations
Elite Contractor Supply
Pompano Beach, Florida
06.2022 - 04.2023
- Managed accounts receivable and payable while maintaining accurate customer and financial records
- Coordinated monthly customer statements and payment follow-up, ensuring timely account resolution.
- Processed account transactions while maintaining complete and organized financial documentation.
- Monitored inventory levels and coordinated recurring counts to maintain accurate operational records.
- Developed inventory tracking spreadsheets and resolved discrepancies, enhancing inventory accuracy.
- Supported customer order fulfillment during peak periods by preparing orders and assisting with time-sensitive operational needs.
- Facilitated daily business functions by managing essential operational tasks. while supporting daily business activities.
Education
High School Diploma -
Coconut Creek High
Coconut Creek, FL06-2022
Skills
- Customer Account Management
- Customer Service
- Problem Resolution
- Administrative Support
- Records Management
- Document Management
- Operations Coordination
- Logistics Support
- Inventory Management
- Workflow Optimization
- Financial Administration
- Team Collaboration
- Customer Relations
Timeline
Meter Collection Administrator
TGI Office Automation
09.2024 - Current
Adminstrative Support Specialist
Forest Lawn Funeral Home
04.2023 - 09.2024
Supervisor- Bookkeeping & Operations
Elite Contractor Supply
06.2022 - 04.2023
High School Diploma -
Coconut Creek High