Tylor Rasberry
Splendora,TX
Summary
Highly reliable and well-organized Dispatch Supervisor with 6+ years of experience specializing in customer service and dispatch management. Well-versed in logistics coordination and shipment tracking & tracing to align with regulatory requirements at all times. Adept at fleet performance monitoring and vehicle maintenance, ensuring compliance with Department of Transportation (DOT) guidelines.Dynamic Transportation Supervisor with a proven track record at CBSL Transportation Services, enhancing load count by 100% through strategic customer relations. Skilled in fleet management and DOT compliance, I excel in team leadership and conflict resolution, ensuring operational excellence and timely driver payments while fostering strong client partnerships.
Overview
11
11
years of professional experience
Work History
Transportation Supervisor
CBSL Transportation Services
Pasadena
12.2023 - Current
- Oversaw fleet operations of 35-40 owner operators and company drivers, ensuring continuous DOT compliance.
- Oversaw management of 50 bulk tankers to ensure compliance with stringent regulations.
- Developed and maintained strategic customer relations to enhance load count by 100% over 1.5 years.
- Managed billing processes to guarantee timely driver payments.
- Supported accounting team in addressing customer disputes, ensuring fair resolutions that maintained client relationships.
- Collaborated with rates team to ensure precise and compliant rate quotes.
- Guided and trained four office personnel to enhance team performance and motivation.
Dispatch Supervisor
Southern Mail
12.2019 - 12.2023
- Trained, mentored, and supervised 5-7 office personnel.
- Overseen all night 50-100 driver fleet operation keeping them all in DOT compliance.
- Maintained and grew relations with customer (US Post Office)
- Supervised brokerage department operations and managed contracts with external carriers for overflow loads.
Dispatcher
On Point LLC
Odessa, TX
11.2018 - 12.2019
- Supervised 50 drivers to guarantee timely deliveries, ensuring continuous fracking operations.
- Monitored driver logs to stay in DOT compliance.
- Maintained good relations with clients.
- Entered data to ensure billing was correct.
13B
US Army
JBER,AK
10.2015 - 11.2018
- Set up communications for 75-100 Soldiers.
- Ability to read maps of the land.
- Worked as a team to accomplish any mission given.
- Mentored and trained four new soldiers over a two-week period to achieve first-time certification proficiency.
- Maintained military vehicles by changing fluids often.
Education
High School Diploma -
Livingston High School
Livingston06-2015
Skills
- Attention to detail
- Computer literacy
- Transportation management systems
- Supervising experience
- Customer service Conflict management
- DOT (Department of Transportation)
- Fleet management - Largest fleet managed (More than 50 vehicles)
- Professionalism
- Team leadership
- Team management
Timeline
Transportation Supervisor
CBSL Transportation Services
12.2023 - Current
Dispatch Supervisor
Southern Mail
12.2019 - 12.2023
Dispatcher
On Point LLC
11.2018 - 12.2019
13B
US Army
10.2015 - 11.2018
High School Diploma -
Livingston High School