Tym’Breonna Rainey
Tyler,TX
Summary
Need to think of something
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Rowland Psychology
05.2022 - Current
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
CAR HOP
SONIC DRIVE-IN
07.2019 - 12.2019
- Organized complimentary items, washed dishes, and processed payments.
- Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
- Operated headset communication system to take orders quickly and accurately from customers.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Maximized customer loyalty through consistent attention to detail and excellent communication skills.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
RETAIL ASSOCIATE
PACSUN
12.2019 - 09.2020
- Organized stocked clothing, provided great customer service, and consistently sold most products
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Managed cash register after end of shift to balance and record accurate transactions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted customers with locating specific items in store or suggesting alternative options based on their preferences.
Education
Bachelor Of Applied Arts And Science - Human Behavior
University of Texas At Tyler
Tyler, TX08.2024
Associates - Psychology
TYLER JUNIOR COLLEGE (TJC)
Tyler, TX08.2023
PHLEBOTOMY -
TYLER JUNIOR COLLEGE WEST CAMPUS (TJC)
Tyler, TX01.2022
Skills
- I am very good at communication skills, I am a leader and always believe in doing the right thing I have good patience, and work well in a group setting
This was from old resumes need to change
Awards
- Completed several hours of community service in high school
- Member of drill team for 3 years
- Voted best officer at drill team banquet for leadership skills
Timeline
Administrative Assistant
Rowland Psychology
05.2022 - Current
RETAIL ASSOCIATE
PACSUN
12.2019 - 09.2020
CAR HOP
SONIC DRIVE-IN
07.2019 - 12.2019
Bachelor Of Applied Arts And Science - Human Behavior
University of Texas At Tyler
Associates - Psychology
TYLER JUNIOR COLLEGE (TJC)
PHLEBOTOMY -
TYLER JUNIOR COLLEGE WEST CAMPUS (TJC)
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