Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Home Care Aide
Home Instead
Conway, Ar
03.2024 - Current
Enhanced clients'' emotional well-being by offering companionship and engaging conversations.
Improved client''s daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
Assisted clients with mobility issues, helping them maintain independence and an active lifestyle.
Demonstrated flexibility and adaptability by adjusting care plans to accommodate clients'' temporary or permanent changes in needs.
Administered medication according to prescribed schedules, ensuring proper dosages were taken on time.
Customer Experience Specialist
Signet Jewelers
Akron, OH
10.2023 - 04.2024
Performed data entry tasks for customer accounts
Maintained updated records of customer interactions and transactions
Provided prompt and courteous service to customers via phone, email, and chat.
Liaised between the company and its partners in order to provide better service
Developed and implemented strategic plans for program operations and initiatives
Used software like sales force, Microsoft, outlook, live person chat and excel.
Childcare Provider
Nannylane.com
Conway, AR
02.2021 - 02.2023
Assisted in developing and implementing lesson plans to meet the individual needs of each child
Provided a safe, nurturing and stimulating environment for children to learn and grow
Maintained daily records of activities, behaviors, meals and naps
Organized age-appropriate activities such as games, arts and crafts and outdoor play.