Tymirah Morrison
Thorsby,AL
Summary
Dedicated customer service professional with over three years of experience in cashiering, retail, and customer support. Proven ability to thrive in fast-paced environments while effectively handling transactions and resolving customer concerns with a high level of professionalism. Exceptional communication skills and proficiency in Microsoft Office enhance the delivery of outstanding service and support. Committed to fostering positive customer relationships and contributing to team success.
Overview
2
2
years of professional experience
Work History
Overnight Cashier
Circle K
Clanton, AL
10.2021 - 06.2022
- Managed high-volume overnight transactions with efficiency and accuracy.
- Provided excellent service to customers during late-night hours.
- Maintained store cleanliness, stocked inventory, and ensured store security.
- Processed transactions efficiently using point-of-sale systems to ensure a smooth checkout experience.
- Educated customers on product features and promotions, driving engagement and increasing sales opportunities.
- Maintained cleanliness and organization in the sales area to ensure a welcoming shopping environment for customers.
Customer Service Representative
Walmart
Clanton, AL
01.2021 - 01.2022
- Assisted customers with inquiries, returns, and issue resolution.
- Processed refunds, exchanges, and warranty claims.
- Maintained a positive shopping experience through strong problem-solving skills.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Cashier
Walmart
Clanton, AL
01.2020 - 01.2021
- Handled cash, credit, and mobile transactions with precision.
- Assisted customers in locating products and provided helpful purchase recommendations.
- Maintained clean and organized checkout area to enhance customer experience.
- Trained new cashiers on operational standards and best practices for efficiency.
- Monitored inventory levels at register, coordinating restocks as needed for smooth operations.
Education
High School Diploma -
Isabella High School
Maplesville, AL06-2020
Associate of Applied Science - Medical Support Specialist
Jefferson State Community College
Birmingham, Alabama, AL08-2027
Skills
- Cash Handling & POS Systems
- Excellent customer service
- Microsoft Office (Word, Excel)
- Conflict Resolution & Problem-Solving
- Strong Verbal & Written Communication
- Retail Operations & Inventory Management
- Patience and empathy
- Reliability and punctuality
Timeline
Overnight Cashier
Circle K
10.2021 - 06.2022
Customer Service Representative
Walmart
01.2021 - 01.2022
Cashier
Walmart
01.2020 - 01.2021
High School Diploma -
Isabella High School
Associate of Applied Science - Medical Support Specialist
Jefferson State Community College