Tynaeseyana Jordan
Norwalk,CT
Summary
Dedicated healthcare professional with a background in security and concierge services, offering a unique blend of clinical expertise and exceptional de-escalation skills. Proven track record in accurate specimen collection and patient monitoring while maintaining a calm, safe environment. Expert at managing patient anxiety and providing high-level service in fast paced medical settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
HCHC
Norwalk, CT
09.2023 - 12.2025
- Collected blood samples using proper techniques and equipment.
- Maintained cleanliness and organization of workstations and supplies.
- Assisted patients in preparing for blood draws, ensuring comfort and safety.
- Documented patient information and sample details accurately in systems.
- Followed safety protocols for handling biohazard materials consistently.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Performed venipuncture and other blood collection procedures according to established standards.
Security Officer
Securitas Security Services
Stamford, CT
04.2025 - 09.2025
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Conducted regular patrols to maintain safety and deter potential threats.
- Provided excellent customer service by addressing visitor inquiries and concerns professionally.
Patient Care Technician
Nuvance Health
Norwalk, CT
08.2024 - 11.2024
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient care areas.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Concierge
High Grove Luxury Apartments
Stamford, CT
07.2023 - 04.2024
- Assisted residents with inquiries and requests promptly and professionally.
- Coordinated maintenance requests and follow-ups for resident satisfaction.
- Managed guest check-ins and check-outs efficiently at the front desk.
- Organized community events to foster resident engagement and interaction.
- Handled package deliveries and notifications for residents effectively.
- Trained new staff members on proper policies and procedures related to customer service delivery.
Security Officer
Allied Universal Security Services
Stamford, CT
03.2022 - 04.2024
- Monitored access points to ensure security compliance and prevent unauthorized entry.
- Conducted regular patrols to maintain safety and deter potential threats.
- Responded promptly to alarms and incidents, ensuring timely resolution of issues.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
CNA
Grace Home Care
Stamford, CT
02.2021 - 12.2021
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities and personal care needs.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Followed infection control protocols during patient interactions and care tasks.
Education
Phlebotomy
Norwalk Community College
Norwalk, Connecticut, CT12.2025
Certificate Patient Care Technician
Nuvance University
Norwalk, CTBLS Certification
Nuvance University
CTHigh School Diploma - Hospitality, Administration/Management
Stamford Academy
Stamford, CT06.2020
Skills
Order of draw
Specimen handling
Venipuncture puncture
Capillary puncture
Patient care
Vital signs monitoring
Customer service
Conflict resolution
Hospitality
Reliable punctuality
First aid and CPR
General security
Sample and specimen collection
Certification
- Security Officer Identification Card, Bridgeport shooting range, 2021
- Phlebotomy Certification, Norwalk Community College, 2025
- PCT Certification/ BLS Certification, Nuvance University, 2024
Timeline
Security Officer
Securitas Security Services
04.2025 - 09.2025
Patient Care Technician
Nuvance Health
08.2024 - 11.2024
Phlebotomist
HCHC
09.2023 - 12.2025
Concierge
High Grove Luxury Apartments
07.2023 - 04.2024
Security Officer
Allied Universal Security Services
03.2022 - 04.2024
CNA
Grace Home Care
02.2021 - 12.2021
Certificate Patient Care Technician
Nuvance University
BLS Certification
Nuvance University
Phlebotomy
Norwalk Community College
High School Diploma - Hospitality, Administration/Management
Stamford Academy