Tyneille Bernard
Sherwood Park,AB
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
11
11
years of professional experience
Work History
Manager
Caffreys In The Park
12.2017 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Server/ Bartender
Caffreys In The Park
12.2011 - 12.2017
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Grade 12 -
Bev Facey Community High School
Sherwood Park, AB06.2007
Skills
- Business Administration
- Time Management
- Team Leadership
- Staff Management
- Quality Assurance
- Staff Training and Development
- Customer Service
- Decision-Making
- Hiring and Training
- Verbal and Written Communication
Timeline
Manager
Caffreys In The Park
12.2017 - 12.2022
Server/ Bartender
Caffreys In The Park
12.2011 - 12.2017
Grade 12 -
Bev Facey Community High School
Similar Profiles
Almedina IbrahimovicAlmedina Ibrahimovic
Barmaid/Restaurant Waitress at Caffreys Irish PubBarmaid/Restaurant Waitress at Caffreys Irish Pub
Keira LairdKeira Laird
Waitress Trainee at Caffreys Irish BarWaitress Trainee at Caffreys Irish Bar
Caroline McGinnisCaroline McGinnis
Lifeguard at Park District of Oak ParkLifeguard at Park District of Oak Park
Ava AmburyAva Ambury
Sales Associate at La Vie En RoseSales Associate at La Vie En Rose
Harpreet KaurHarpreet Kaur
Cashier at Shoppers Drug MartCashier at Shoppers Drug Mart