Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
BusinessDevelopmentManager

Tyneka Phillips

Country Club Hills,IL

Summary

Versatile and results-oriented professional with over 5 years of experience in manufacturing and home care, notably with Friends and Family Home Care. Excelled in leadership roles, demonstrating strong communication skills and a commitment to quality inspection. Proficient in forklift operation and adept at fostering client independence, showcasing a blend of hard and soft skills to meet and exceed employer expectations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cashier

Jerk48
12.2024 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with over 12 customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

DSP (Direct Support Professional)

Friends and Family Home Care
11.2021 - 09.2024
  • Helping people with disabilities become more independent
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Worked with over 6 residents
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Shift Lead

Wendy's
01.2019 - 08.2021
  • Give direction and feedback to workers during shifts
  • Schedule employee shifts and assign duties
  • Manage time-off requests and handle last-minute absences
  • Handling cash
  • Customer Service leadership.
  • Completed store opening and closing procedures and balanced tills
  • Trained more than 2 employees at a time and delegated daily tasks and responsibilities.

Order Filler

PetSmart Distribution Center
08.2017 - 12.2018
  • Palletizing, organizing
  • Shipping and loading, load and unloading
  • RF scanner
  • Pick packer of more than 1000 items a day
  • Pallet jack, forklift experience.
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.

Caregiver

Self employed
05.2015 - 07.2017
  • Increased patient satisfaction by assisting people with personal tasks like dressing and walking
  • Supported daily living activities by assisting with hygiene and household chores
  • Helped client with their bowel and bladder movements
  • Was in charge of daily activities and offered assistance when necessary
  • Assisted client with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting
  • Drove patient to and from rehabilitation and daily activities in a wheelchair on a daily basis
  • Assisted with household tasks such as meal preparation, grocery shopping, and cleaning.
  • Managed giving about 12 pills daily.

Education

High School Diploma -

Streator Township High School
Streator, IL
05.2015

Skills

  • Work ethic and integrity
  • Time management skills
  • Professionalism and courtesy
  • Complex Problem-solving

Certification

  • First Aid Certification
  • Driver's License
  • CPR Certification (12/2023 to Present)

Additional Information

Strengths - Communication skills and staying on top of the job, being positive even if days are off. Being a strong decision maker.


Weaknesses - Staying behind and helping my team if one would call off and I couldn't find anyone to come in.

Timeline

Cashier

Jerk48
12.2024 - 02.2025

DSP (Direct Support Professional)

Friends and Family Home Care
11.2021 - 09.2024

Shift Lead

Wendy's
01.2019 - 08.2021

Order Filler

PetSmart Distribution Center
08.2017 - 12.2018

Caregiver

Self employed
05.2015 - 07.2017

High School Diploma -

Streator Township High School

Similar Profiles

CREATE PROFILE
Tyneka Phillips