Tynikia Yancey
Knightdale,NC
Summary
Experienced Manager with a strong background in risk management, security operations, loss prevention and investigation across corrections, retail and financial environments. Experience specializing in staff oversight, policy enforcements, and threat assessment within high risk settings including Prisons. Proven track record conducting complex investigations into misconduct, fraud and policy violations. Knowledge in anti-money laundering protocols, with ability to detect suspicious activity. Skilled in leading teams upholding safety, integrity and operational standards while maintaining confidentiality.
Overview
23
23
years of professional experience
Work History
Private Investigator
Allied Universal Compliance and Investigations
10.2024 - Current
- Investigate insurance claims for a variety of coverage to include worker’s compensation, general liability, property and casualty and disability.
- Gather information independently and in collaboration with clients and case managers through various methods such as data collection, interviews, research, and scene investigations.
- Develop and document information on any investigation in a professional and expert manner by writing clear, concise and grammatically correct reports, memos, and letters.
- Follow guidance from handling insurance adjuster to perform field tasks essential to the investigation.
Security Officer
Sunstates Security
07.2020 - 10.2024
- Daily monitoring and analysis of client property to identify potentially fraudulent activities, implementing proactive measures to mitigate risks and prevent financial loss.
- Investigated and resolved reported fraud incidents promptly and independently, ensuring compliance with company protocols and standards.
- Collaborated with cross-functional teams, including Police, Fire and EMS remediate risk-related issues effectively.
- Provided expertise in risk assessment and mitigation strategies, contributing to the development of proactive measures to safeguard company assets and reputation.
- Analyzed trends and patterns in incidents, identifying root causes and recommending process improvements to enhance prevention efforts.
Correctional Housing Unit Manager III
NC Department of Adult Corrections-Central Prison
09.2002 - 10.2024
- Managed and supervises the daily functions of a correctional housing unit within a Maximum-Security Prison, Mental Health, Hospital and Death row.
- Evaluated staff work performance by documenting in the appraisal system.
- Communicated and implemented policy and procedures.
- Provided expertise during safety audits to ensure accuracy within policy and procedure.
- Managed and scheduled staff for annual training as pertained to policy. Ensure new staff are learning and helping them develop the resources that are available for their needs.
- Monitored subordinate staff to appropriately manage and schedule correctional staff to ensure coverage of all operational functions.
- Initiated and completed Incident Reports, Accident Reports, Employee investigations, memorandums and other documentation that are related.
- Reviewed and responded to Offender correspondence, inquiries while investigating, and administrative grievances within the time frames according to policy and procedure.
- Provided effective management skills while leading employees to positive morale within the department.
- Provided leadership and guidance to subordinate staff and ensures staff are alert, properly trained, informed and prepared to perform their job responsibilities under a variety of conditions.
- Used strong leadership skills to guide the team.
Loss Prevention Associate
Hudson Belk’s
08.2003 - 12.2008
- Detected and apprehended Customers, Associates, and Vendors for theft in a professional manner in accordance with Company policy.
- Utilized Company Loss Prevention reporting and applications to identify and minimize potential loss and shrink.
- Represented the Company in criminal actions because of apprehensions made.
- Participated in special investigations when assigned.
- Brought loss prevention opportunities to the attention of Store Management and Loss Prevention Management.
- Knowledgeable and understood all departmental procedures within the Company to be able to detect policy violations.
- Coordinated own activities and functions to obtain maximum productivity and efficiency.
- Observed security standards by staying alert and being aware of Customer actions and behavior, report to Store Management any abnormal behavior.
- Maintained good communications with Associates and Store Management throughout the Company.
- Understood the operation of the cash register and followed all cash handling procedures.
- Understood and adhered to Company shrink guidelines as it relates to store operations.
Education
Associate of Science - Criminal Justice
Centura College
Virginia Beach, VA07.2012
Skills
- Fraud Detection and Investigation
- Compliance and Regulatory Knowledge
- Research Development
- Report writing
- Data analysis
- Law enforcement collaboration
- Human Resources
- MS Office Suite (Excel & Word, Outlook)
- Team Leadership
- CCTV
- Customer service
- Interpersonal and communication
- Problem-solving ability and analytical
- Records research
- Interview techniques
- Undercover operations
- Insurance claims cases
- Fraud investigation
- Public records search
- Financial investigations
- Social media research
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking skills
- Excellent communication
- Critical thinking
- Organizational skills
- Case documentation
- Decision-making
- Self-defense techniques
- Self motivation
- Interpersonal skills
- Conflict resolution
- Risk assessment
- Investigative research
- Crisis management
Timeline
Private Investigator
Allied Universal Compliance and Investigations
10.2024 - Current
Security Officer
Sunstates Security
07.2020 - 10.2024
Loss Prevention Associate
Hudson Belk’s
08.2003 - 12.2008
Correctional Housing Unit Manager III
NC Department of Adult Corrections-Central Prison
09.2002 - 10.2024
Associate of Science - Criminal Justice
Centura College