Professional Summary
Overview
Work History
Education
Skills
Affiliations
Certification
ServSafe Certification
Timeline

Tyniqua Pollard

McDonald’s
Richmond ,VA
1
Certification
8
years of professional experience

Dynamic culinary professional with a proven track record at McDonald’s, excelling in cold food preparation and food safety. Demonstrated leadership and multitasking abilities, enhancing kitchen efficiency and maintaining high sanitation standards. Committed to delivering exceptional customer service while ensuring quality and compliance in food handling practices.

Experienced with preparing and presenting cold dishes. Utilizes precise knife skills and food safety knowledge to ensure top-quality culinary creations. Track record of collaborating effectively with team members to meet dynamic kitchen demands.

Top-notch professional with expertise in menu development, kitchen management and staff training. Creates unique and delicious dishes while controlling food and labor costs. Collaborative and committed to seeking feedback from customers and staff to improve kitchen workflows.

Meticulous Job Title eager to create unique and delicious dishes. Strong communication and interpersonal skills with good understanding of seamless dining experience for customers. Creative and dedicated to staying up-to-date with food trends.

High-performing individual with solid background in culinary arts. Skilled in creating innovative and delicious dishes while managing kitchen staff and inventory. Efficient and committed to keeping high standards of food safety and sanitation.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Culinary professional prepared for this role. Proven background in crafting exquisite cold dishes and maintaining high standards in food presentation. Known for effective teamwork and adaptability in fast-paced kitchen environments. Proficient in knife handling and maintaining food safety protocols.

Knowledgeable Desired Position. Skilled in cold food preparation and presentation, with proven track record of creating visually appealing and flavorful dishes. Demonstrated expertise in knife skills and food safety, ensuring high-quality standards and efficient kitchen operations.

Professional culinary expert prepared for this role. Demonstrates strong skills in cold food preparation, artistic plating, and food safety. Focuses on team collaboration and achieving results. Reliable and adaptable to changing needs.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work History

Garde Manger Cook

2 Years 3 Months
McDonald’s | 12.2023 - 03.2026
  • Prepared and assembled cold dishes, ensuring adherence to food safety standards.
  • Collaborated with kitchen staff to streamline food preparation processes.
  • Maintained cleanliness and organization of workstations, promoting efficient workflows.
  • Assisted in inventory management, monitoring stock levels of ingredients and supplies.

School Bus Monitor

1 Year 1 Month
Richmond Public Schools | 08.2022 - 09.2023
  • Supervised student behavior during transportation, ensuring a safe and secure environment.
  • Assisted drivers with loading and unloading students, enhancing operational efficiency.
  • Monitored compliance with safety protocols, contributing to overall transportation safety.
  • Provided immediate support to students with special needs, fostering an inclusive atmosphere.
  • Coordinated communication between parents and school staff regarding transportation issues.
  • Conducted regular inspections of bus conditions, promoting maintenance awareness among staff.
  • Trained new monitors on safety procedures and emergency protocols, improving team readiness.
  • Developed strategies to manage challenging behaviors effectively, enhancing student engagement during transit.
  • Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
  • Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
  • Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
  • Worked with bus driver and parents to meet specialized needs of passengers.
  • Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.

Sales Associate

1 Year 7 Months
Walmart | 09.2020 - 04.2022

Targets achievement customer services, product knowledge using action verbs and numbers

  • Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
  • Collaborated with team members to achieve daily sales targets through effective communication.
  • Maintained organized merchandise displays to support sales initiatives and optimize visibility.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Conducted inventory checks regularly to ensure stock availability and minimize discrepancies.
  • Trained new associates on store procedures and customer service standards for improved performance.
  • Resolved customer complaints promptly, enhancing loyalty and maintaining positive store reputation.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Implemented promotional displays to drive product awareness and increase foot traffic in-store.
  • Managed returns, exchanges and refunds in accordance with store policy.

Environmental Services Housekeeper

2 Years 4 Months
VCU Health | 05.2018 - 09.2020
  • Ensured cleanliness and sanitation of patient rooms, common areas, and medical facilities.
  • Operated cleaning equipment and utilized appropriate chemicals for various surfaces.
  • Collaborated with healthcare staff to meet specific cleaning needs and schedules.
  • Trained new staff on safety protocols and effective cleaning techniques.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Participated in continuous improvement initiatives to optimize cleaning processes and outcomes.
  • Enhanced workflow efficiency by organizing supplies and equipment effectively.
  • Conducted regular inspections to maintain high standards of cleanliness and hygiene.
  • Implemented waste management procedures to promote environmental sustainability.

Deli Clerk

1 Year 7 Months
Walmart | 09.2020 - 04.2022
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of deli area to ensure compliance with health standards.
  • Prepared and sliced meats, cheeses, and other deli products in accordance with quality specifications.
  • Managed inventory levels by monitoring stock and placing orders for supplies as needed.
  • Trained new staff on deli procedures and customer service best practices to improve team efficiency.
  • Developed product displays that promoted sales while adhering to company guidelines for presentation.
  • Collaborated with management to implement new processes that increased operational efficiency in the deli department.
  • Resolved customer complaints effectively, ensuring satisfaction and fostering repeat business within the store environment.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
  • Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
  • Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
  • Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
  • Prepared custom order requests for special events, receiving positive feedback for quality and service.
  • Engaged with customers to receive feedback on deli offerings, using insights to make targeted improvements.

Education

GED

Armstrong High School | 2300 Cool Lane

Skills

Leadership qualities
Knife skills
Supervisory experience
Sanitation practices
Ingredient sourcing
Portion control
Vegetable carving
Allergen awareness
Garnishing techniques
Food costing
Food history
Cold food preparation
Product labeling
Cooking techniques
Menu development
Prep work
Customer service
Time management
Attention to detail
Multitasking
Multitasking Abilities
Food safety

Affiliations

My affiliations are “Teamworks makes the dreaw works.” Partnerships matters we are whole. Loyalty to the company’s dedication is everything work behind words. Support the company to the best of your abilities. While understand the circumstances of your workplace politics.

Certification

Servsafe Certification

ServSafe Certification

Food manger

Timeline

Garde Manger Cook

McDonald’s
12.2023 - 03.2026Read More

School Bus Monitor

Richmond Public Schools
08.2022 - 09.2023Read More

Sales Associate

Walmart
09.2020 - 04.2022Read More

Deli Clerk

Walmart
09.2020 - 04.2022Read More

Environmental Services Housekeeper

VCU Health
05.2018 - 09.2020Read More

Armstrong High School

GED
Read More
Tyniqua Pollard