Tyonne Crump
Summary
A passionate and versatile Agile Master Administrator who thrives in supporting high-level executives. Skilled in handling a wide range of administrative tasks, scheduling, communications, and operations with unwavering efficiency. An astute leader who cultivates strong connections with executive decision-makers, leveraging creative problem-solving to conquer critical challenges and fulfill client pledges with excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Youth Project Coordinator
Boys And Girls Club Of Chicago
12.2023 - Current
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Created job files for each project and maintained current data in each file.
Community Executive Administrator (Scrum Master)
She Fly's Aviation- Reach LP
11.2022 - Current
- Provided daily assistance to clients, recruits, and employees while managing office operations
- Managed global executive administrative support daily
- Demonstrated enthusiastic service to internal and external customers
- Orchestrated and facilitated agile methodologies within the 'She Fly's' aviation program, resulting in a 45% increase in Scrum efficiency
- Conducted comprehensive Agile training sessions to onboard and support team members, fostering collaboration and optimizing story point completion through coaching
- Implemented swift resolution strategies, mitigating impediments within 24 hours, and successfully eliminating 87% of roadblocks in the 'She Fly's' CPS program.
Youth Technical Project Coordinator
After School Matters
05.2023 - 08.2023
- Facilitated weekly meetings with youth to identify aviation interests and needs, adding three companies to provide opportunities
- Strategized ten educational events, VR meetings, and field trips to engage members
- Designed and developed dedicated youth programs, increasing offerings by 15% to serve varying needs
- Managed budgets successfully, keeping expenses within target and reducing overhead by 30%.
Interim Executive Director
Aerostar Avion Institute
04.2022 - 11.2022
- Managed finances by reviewing budgets, forecasting spending needs, and developing revenue strategies, reducing overhead by 30%
- Engineered network operations by strategically implementing proactive hardware, software, and policy updates recommended by stakeholders
- Boosted team productivity by 25% through motivational, hands-on leadership
- Championed adopting agile methodologies, increasing team delivery velocity by 35%.
Subject Matter Expert GIS/Founder of Unity & Power ERG
Here Technologies
06.2012 - 04.2022
- Modernized operations by incorporating AI, ML, and automation into route planning and driver management
- Directed upgrades to intelligent transportation infrastructure across the city
- Spearheaded deployment of a new traffic signal optimization system, improving flow by 25%
- Created the Unity & Power ERG to increase representation, belonging, and inclusion of people of African descent in GIS and larger technical fields.
- Designed and prepared technical reports, studies, and related documentation.
- Facilitated product development with implementation of standard best practices.
Education
Master of Science - Artificial Intelligence And Power BI
Rasmussen University
Aurora, United States12.2025
Bachelor of Science - Clinical Laboratory Science
Depaul University
Chicago, United States06.2001
Skills
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook), Google Workspace, and Adobe Acrobat
- Experienced in project management software such as Asana, Trello, Smartsheet, and Mondaycom
- Skilled in accounting and invoice processing software
- Expertise in Agile software development tools including Kanban, Scrum Do, and JIRA
- Certified SAFe Scrum Master with proven ability to:
- Facilitate Agile ceremonies such as daily standup's, sprint planning, and retrospectives
- Coach teams on Scrum principles and values to promote self-organization and accountability
- Identify and remove impediments to team productivity
- Optimize team workflows and increase delivery velocity
- Lean Six Sigma Green Belt certification
- Adept in data analytics, validation, filtering, and monitoring
- Experienced with CRM applications such as Salesforce, Zoho, and HubSpot
- Certified Professional Trainer (CPT) with a focus on Agile practices and Scrum
- Processing blood samples according to established laboratory protocols
- Familiar with medical terminology and patient privacy regulations
Accomplishments
- Created the Unity & Power ERG to increase representation, belonging, and inclusion of people of African descent in GIS and larger technical fields
- Grace Hopper Conference Recipient /Panelist- 2019,2020
- ESRI Conference Panelist - 2021, 2022, 2023
- Invited to speak on Agile best practices and Scrum implementation at the annual ESRI User Conference
Certification
- Certified Scrum Master, Scrum Alliance - 9/2019-1/2026
- MCP - Microsoft Certified Professional
- PgMP - Program Management Professional
Timeline
Technical Youth Project Coordinator
Boys And Girls Club Of Chicago
12.2023 - Current
Youth Technical Project Coordinator
After School Matters
05.2023 - 08.2023
Community Executive Administrator (Scrum Master)
She Fly's Aviation- Reach LP
11.2022 - Current
Interim Executive Director
Aerostar Avion Institute
04.2022 - 11.2022
Subject Matter Expert GIS/Founder of Unity & Power ERG
Here Technologies
06.2012 - 04.2022
Master of Science - Artificial Intelligence And Power BI
Rasmussen University
Bachelor of Science - Clinical Laboratory Science
Depaul University
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