Typhanie Kennedy
Brooklyn
Summary
Organized and dependable professional with a strong background in customer support and technical service. Adept at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Passionate about leveraging strong organizational and communication skills to excel in IT Customer Service roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Coding and Billing Specialist
OptumHealth
06.2022 - Current
- Resolved denied claims by communicating with insurance providers and resubmitting with corrections.
- Ensured compliance and accuracy by researching CPT and ICD-9 coding discrepancies.
- Coordinated between patients, insurance companies, and billing offices for effective claim resolution.
- Accurately completed claims paperwork, system entries, and documentation.
- Analyzed Explanation of Benefits forms for proper billing.
Private English Tutor
Janice Roder
03.2022 - 07.2022
- Designed personalized lesson plans to improve written and verbal English skills.
- Developed strategies to help students excel in grammar and composition tests.
- Incorporated technology and visual aids to enhance learning experiences.
- Provided ongoing evaluation and guidance to achieve academic goals.
NYS Contact Tracer (COVID-19)
Insight Global
05.2020 - 02.2022
- Managed COVID-19 contact tracing efforts via phone, email, and secure software.
- Educated clients on isolation protocols and wellness measures.
- Logged and analyzed client data to support public health initiatives.
Project-Based Internship
New York City Paralegal Association Inc, NY
01.2019 - 02.2019
- Tracked project performance to ensure completion of goals.
- Assisted in organizing and analyzing financial data for projects.
- Supported project managers with reporting and administrative tasks.
Nursing Assistant
Americare
01.2018 - 01.2019
- Monitored patient health and documented findings in medical systems.
- Assisted healthcare staff with treatment planning and care delivery.
- Responded to emergency situations with professionalism and care.
Education
Bachelor of Science - Criminal Justice
Berkeley College
New York, NY06.2019
Associate of Science - Information Technology And Visual Communication
University of Phoenix
Tempe, AZ05.2015
Skills
- ICD-10 proficiency
- Medical record review
- Medical terminology expertise
- HIPAA compliance
Certification
- Computer Literacy & IT Communication
- System Administration & Infrastructure
- Data Analysis & Reporting
- Recordkeeping & Documentation
- Inpatient Care & Individualized Instruction
- Excellent Written and Verbal Communication
- Operating Systems
- Medical Billing Systems
Timeline
Medical Coding and Billing Specialist
OptumHealth
06.2022 - Current
Private English Tutor
Janice Roder
03.2022 - 07.2022
NYS Contact Tracer (COVID-19)
Insight Global
05.2020 - 02.2022
Project-Based Internship
New York City Paralegal Association Inc, NY
01.2019 - 02.2019
Nursing Assistant
Americare
01.2018 - 01.2019
Bachelor of Science - Criminal Justice
Berkeley College
Associate of Science - Information Technology And Visual Communication
University of Phoenix
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