Typhany Strouse
Arvada,CO
Summary
Experienced Shop Supervisor, professional knowledgeable about Shop operations, team leadership and training. Dependable and punctual supervisor . Offering years of experience and ready to take on dynamic, growth-oriented position in fast-paced environment at American Furniture Warehouse. Responsible and mature Shop Lead, thriving in fast-paced environments. Capable of working as part of a team to achieve goals.
Overview
13
13
years of professional experience
Work History
Furniture Repair Tech Lead
American Furniture Warehouse
Thornton , CO
03.2018 - Current
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- Developed team communications and information for shop Employee meetings.
- Supervised shop employees
- Worked with Shop manager and Warehouse manager to resolve any concerns or problems, to improve operations.
- Created spread sheets for Mohawk, Klingspor, High Strength and Empire. Creating a spread sheet for the products that shop techs consistently use, has made keeping track of inventory, products that are used the most compared to products that are used less. As well as being able to add up the cost of each item and getting a total before receiving the manufacturers quote. This helps shop management cut the costs for supplies that is being ordered
- Exceptional computer skills. Literate in American Furniture Warehouse programs. (Example: Storis, Dispatch Tracker, Ipad and Scanners, Excel, etc.
Furniture Repair Technician
American Furniture Warehouse
Thornton , CO
06.2015 - 03.2018
- Finished furniture with high-quality finishes through careful application of compounds such as stain, oil and paint.
- Removed old finishes and degraded parts to complete skilled repairs and restore ideal appearances.
- Produced smooth finishes by removing imperfections before and after applying coats.
- Evaluated extent of damage to furniture and determined optimal repair approach based on unique piece requirements.
- Protected final finishes by applying lacquers and other sealants.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Handled all customer service issues quickly to maintain high satisfaction levels.
Maintenance Supervisor
One Parking
Denver , Colorado
01.2013 - 05.2015
- Established and documented protocols for preventive maintenance procedures.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Managed daily workloads by planning and scheduling assignments and projects.
- Monitored priorities and liaised between maintenance team and management.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Supervised several employees by coaching on daily duties and delegating tasks.
- Investigated and corrected mechanical problems with machinery.
Lifeguard and Swim Instructor
Apex Recreation Center
Arvada , CO
01.2012 - 06.2013
- Brought in emergency personnel and offered continuous care until arrival of authorities.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Scrutinized pool area for signs of distress among patrons and instantly moved into action during emergencies to prevent possible injuries or fatalities.
- Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Used CPR skills to assist rescued individuals until arrival of emergency services, resulting in several positive outcomes.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
Maintenance Supervisor
DB Ground Maintenance
Denver , CO
12.2012 - 01.2013
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Calibrated temperature equipment settings to optimize performance
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Supervised the operation of machines such as lights and fans and plumbing, hydraulic, electrical and pneumatic systems.
- Supported efforts of the electrician, maintaining a strong focus on safety and efficiency. Operated assorted equipment, including power saws, sanders, grinders, forklift and basic hand tools.
- Quickly responded to service calls regarding malfunctioning equipment and completed repairs effectively, improving overall customer satisfaction.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
Education
High School Diploma - undefined
Pomona High School
Arvada, CO2010
Skills
- Data entry
- Data collection and analysis
- Operating Systems
- Stocking and replenishing
- Complaint resolution
- Computer proficient
- Quick learner
- Record-keeper strengths
- Creative problem solving
- Money handling abilities
- Good listening skills
- Warehousing functions
- Staff education and training
- Issue resolution
- Staff management
- Cost reduction and containment
- Workforce improvements
- Troubleshooting skills
- Technical knowledge
- Quality control
- Self-motivated
- Public speaking
- Team leadership
- Report writing
- Interpersonal and written communication
Timeline
Furniture Repair Tech Lead
American Furniture Warehouse
03.2018 - Current
Furniture Repair Technician
American Furniture Warehouse
06.2015 - 03.2018
Maintenance Supervisor
One Parking
01.2013 - 05.2015
Maintenance Supervisor
DB Ground Maintenance
12.2012 - 01.2013
Lifeguard and Swim Instructor
Apex Recreation Center
01.2012 - 06.2013
High School Diploma - undefined
Pomona High School
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